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Medical Front Desk Coordinator

2 months ago

Smithtown, New York, United States New York Cancer & Blood Specialists Full time
Job Summary

We are seeking a highly skilled and compassionate Medical Front Desk Receptionist to join our team at New York Cancer & Blood Specialists. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare team.

Key Responsibilities
  • Manage the daily opening and closing procedures of the office, ensuring a smooth and efficient workflow.
  • Welcome patients and visitors with a warm and professional greeting, setting the tone for a positive experience.
  • Assist patients with completing necessary forms and documentation, maintaining accurate and up-to-date records.
  • Answer telephones, respond to inquiries, and resolve issues in a timely and professional manner.
  • Collect co-pays and balance the office finances on a daily basis, ensuring accuracy and attention to detail.
  • Assist with scheduling patient appointments, maintaining accurate records, and communicating with patients and healthcare team members.
  • Build and maintain patient relationships through effective communication and empathy.
  • Contribute to a team effort by providing administrative support and assistance as needed.
Requirements
  • High School diploma or equivalent required; Bachelor's degree preferred.
  • At least 1 year of experience in a medical front desk or administrative role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, healthcare team members, and other stakeholders.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
What We Offer

We offer a competitive salary up to $22/hour, as well as a comprehensive benefits package, including tuition reimbursement, health insurance, dental, vision, life insurance, short and long-term disability, 401(k) plan, generous PTO time, and 8 paid holidays (2 floating). If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity to join our team at New York Cancer & Blood Specialists.