Surgical Operations Coordinator
1 month ago
SightMD is a leading integrated ophthalmic provider group, dedicated to delivering exceptional eye care services to patients across the Northeast region. We are seeking a highly organized and detail-oriented Surgical Coordinator to join our team.
Key Responsibilities:
- Act as a liaison between patients, surgical facilities, and primary care physicians to ensure seamless surgical experiences.
- Schedule patient surgeries, pre/post-operative appointments, and coordinate with the patient's primary care physician, ambulatory surgical center, and surgeon.
- Arrange patient transportation as needed and notify patients of scheduled appointments.
- Prepare surgery folders, collect necessary paperwork, and handle pre-operative testing as directed by the physician.
- Review and confirm medication lists from patients and collect pertinent information for upcoming procedures.
- Provide excellent customer service, answering phone calls, emails, and in-person inquiries from patients, their families, or primary care physicians.
- Follow up with patients after surgery to confirm medication schedules and address any questions or concerns.
Requirements:
- High School diploma or equivalent.
- Excellent attention to detail, organizational skills, and ability to prioritize workload.
- Strong written, verbal, and listening skills, with excellent interpersonal and time management skills.
- Ability to work a flexible schedule, including weekends, and provide above-average customer service.
Preferred Qualifications:
- Prior experience in the medical field, preferably in a surgical coordinator or ophthalmic/optometric role.
Benefits:
- Competitive hourly pay rate of $25.00.
- Comprehensive benefits package, including medical, dental, and vision insurance, prescription drug coverage, and more.
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