Medical Office Coordinator
2 weeks ago
New York Health is a leading healthcare provider dedicated to delivering exceptional patient care. Our team of healthcare professionals collaborates to provide comprehensive, integrated care that addresses every aspect of our patients' wellbeing. With a network of state-of-the-art facilities and a commitment to personalized medicine, we're raising the standard for healthcare in our communities. Our mission is to promote lifelong wellness through compassionate, evidence-based practices that empower individuals on their healthcare journey.
We strive to keep care close to home for patients and their families. Our offices are conveniently located throughout the region, with locations across Long Island and NYC to serve you better. We deliver the best medical care possible with your well-being in mind. At New York Health, all of our patients are family.
Key Responsibilities:
- Ensure the daily opening and closing procedures of the office are completed efficiently.
- Welcome patients and visitors with a pleasant, professional greeting.
- Assist in comforting patients and maintaining the reception area.
- Answer telephones, respond to inquiries, resolve issues, and schedule patient appointments.
- Collect co-pays and balance the total finances of the office on a daily basis.
- Assist patients with completing necessary forms and documentation.
- Build and maintain patient records through the use of the practice EMR system.
- Build, monitor, and maintain physician schedules according to suggested scheduling rubrics.
- Assist with daily distribution of quality assurance surveys and prevention screenings.
- Monitor and respond to incoming messages from Care Team inboxes in collaboration with the nurse.
- Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
- Protect patient privacy by adhering to HIPAA confidentiality guidelines.
- Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
- Maintain daily operations of the office by following standard policies and procedures.
- Perform tasks as assigned for special projects.
- 4-10 hour days, Monday through Friday
- High School diploma with at least 2 years of patient-facing reception experience.
- Bachelor's Degree preferred.
- Excellent oral and written communication skills.
- Ability to accept direction and work within a team concept.
- Possession of typing and computer skills an asset.
- Strong customer service skills.
- Previous experience an asset.
- Spanish speaking preferred.
- Starting salary $25/hour based on experience and education.
- Tuition Reimbursement.
- Health Insurance on day 1 of employment.
- Dental, Vision, Life Insurance, Short and Long-term disability.
- 401k Plan.
- Generous PTO time.
- 8 paid holidays (2 floating).
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