Front Desk Receptionist

4 weeks ago

Smithtown, New York, United States SightMD Full time
Job Summary:

As a Front Desk Receptionist at SightMD, you will play a vital role in the daily flow of patient intake and customer service. You will greet patients, collect demographics, answer questions, schedule appointments, and verify insurance information. Your administrative skills will ensure the medical office runs efficiently.

Key Responsibilities:

Answer phone calls, emails, and in-person inquiries
Communicate with patients to schedule appointments
Gather and track medical information from patients
Organize and input data into electronic health records
Inquire and process patients' health insurance
Support office with administrative and secretarial tasks
Communicate with internal office team and providers to ensure patients are helped and everyday tasks are accomplished
Understand and maintain HIPAA regulations
Obtain prior authorization for any patients having in-office procedures
Ensure the reception area is well maintained

Requirements:

High School diploma or equivalent required
Excellent written, verbal, and listening skills
Strong interpersonal, time management, and organizational skills
Ability to work a flexible schedule, including weekends
Above average customer service skills and the ability to remain calm in stressful situations

Benefits:

SightMD offers a comprehensive benefits package, including medical, dental, and vision insurance, prescription drug coverage, company-paid term life insurance, and long-term disability. We also offer a 401(k) retirement plan, paid time off, and paid holidays. Our employee assistance program and career development programs support your growth and well-being.

Equal Employment Opportunity Statement:

SightMD is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal, state, and local laws.

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