National Railroad Passenger Customer Support Specialist

7 days ago


Carbondale, Illinois, United States Amtrak - The National Railroad Passenger Corporation Full time
Job Summary

Join us as a National Railroad Passenger Customer Support Specialist, where you will have the opportunity to make a meaningful impact on our passengers' journeys.

Main Responsibilities:

  • Interact with passengers to provide information and assistance.
  • Respond to customer inquiries and resolve issues promptly.
  • Maintain a high level of product knowledge to address customer questions and concerns.

Why Join Us?

  • A salary range of $62,000 - $72,000 per annum, based on location.
  • Opportunities for professional growth and development in a dynamic and rapidly changing industry.
  • A collaborative work environment that values employee well-being and recognition.


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