Passenger Experience Ambassador

1 week ago

Carbondale, Illinois, United States Amtrak - The National Railroad Passenger Corporation Full time

Are you passionate about delivering outstanding customer experiences? Do you have a strong ability to work with diverse groups of people? If so, we invite you to apply for the Passenger Experience Ambassador role at Amtrak.

This position offers a competitive estimated annual salary of approximately $70,000, depending on experience and qualifications.

Key Responsibilities:

As a Passenger Experience Ambassador, your primary responsibility will be to provide excellent customer service to passengers at the ticket counter, station floor, or platform.

You will be responsible for greeting and assisting passengers, providing general customer service, and serving passenger needs.

  • Greet and assist passengers
  • Provide general customer service
  • Service and assist with passenger needs

Additionally, you will need to maintain a clean and safe working environment, report any incidents or issues promptly, and participate in ongoing training and development programs.

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