Passenger Support Specialist

7 days ago


Carbondale, Illinois, United States Amtrak - The National Railroad Passenger Corporation Full time

**Job Description:**

We are seeking a Passenger Support Specialist to join our team at Amtrak. In this role, you will be responsible for providing support to our passengers at various stations, answering their questions, and resolving any issues they may have.

**Key Responsibilities:**

  • Provide assistance to passengers with their queries and concerns
  • Offer information on train schedules, fares, and other services offered by Amtrak
  • Handle passenger complaints and resolve issues in a timely and professional manner

**Requirements:**

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously

**Salary:** $55,000 - $80,000 per year

**Benefits Package:**

  • Comprehensive health insurance
  • Retirement plan
  • Paid time off

**Why Work for Amtrak:**

We offer a competitive salary, opportunities for career growth and advancement, and a comprehensive benefits package. As a member of our team, you will have the opportunity to work with a diverse group of people and make a positive impact on the lives of our passengers.



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