Transportation Customer Care Specialist
7 days ago
About This Opportunity
As a Customer Service Representative with Amtrak, you will play a critical role in ensuring that our passengers have a positive experience with our company. You will be responsible for greeting, servicing, and general customer care, as well as handling customer inquiries and resolving issues in a professional manner.
Key Skills and Qualifications:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Strong problem-solving and conflict resolution skills
- Knowledge of customer service principles and practices
Salary Range: $70,000 - $90,000 per year
Benefits: Medical, dental, and vision insurance; 401(k) plan; paid time off
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