Transportation Customer Care Specialist

7 days ago


Carbondale, Illinois, United States Amtrak - The National Railroad Passenger Corporation Full time

About This Opportunity

As a Customer Service Representative with Amtrak, you will play a critical role in ensuring that our passengers have a positive experience with our company. You will be responsible for greeting, servicing, and general customer care, as well as handling customer inquiries and resolving issues in a professional manner.

Key Skills and Qualifications:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong problem-solving and conflict resolution skills
  • Knowledge of customer service principles and practices

Salary Range: $70,000 - $90,000 per year

Benefits: Medical, dental, and vision insurance; 401(k) plan; paid time off



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