Station Floor Support Specialist

7 days ago


Carbondale, Illinois, United States Amtrak - The National Railroad Passenger Corporation Full time

We are seeking a highly motivated and customer-centric individual to fill the Station Floor Support Specialist role at Amtrak. As a key member of our team, you will play a vital part in delivering exceptional service to passengers at the ticket counter, station floor, or platform.

The estimated annual salary for this position is around $60,000, based on industry standards and location.

Responsibilities:

Your primary responsibilities as a Station Floor Support Specialist will include providing superior customer service, handling passenger inquiries, and resolving any issues that may arise.

Specifically, you will greet and assist passengers, provide general customer service, and serve passenger needs.

  • Greet and assist passengers
  • Provide general customer service
  • Service and assist with passenger needs

You will also need to maintain a clean and safe working environment, report any incidents or issues promptly, and participate in ongoing training and development programs.



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