Patient Access Specialist

2 weeks ago


Denver, Colorado, United States Denver Health Full time
Job Summary

We are seeking a motivated Patient Access Specialist to join our team at Denver Health's ENT Clinic. As a key member of our team, you will be responsible for performing all components of patient registration and discharge into the EPIC system.

Essential Functions:
  • Answers telephone inquiries, screens calls, and routes calls and takes messages.
  • Collects co-payment, point-of-service payment, deposits, and other payments, issues receipts, and balances cash drawers.
  • Works to properly identify patients to increase clean claims and minimize errors associated with misidentification.
  • Completes documentation for uninsured patients seeking emergency care, including CICP and Emergency Medicaid.
  • Coordinates bed assignment, transfers, and discharges through various applications and maintains communications with inpatient nursing units and nursing supervisors.
  • Verifies and updates patient demographics information and billing insurance information for new and existing patients.
  • Calls insurance companies for treatment authorization and benefit information.
  • Disseminates direct admit information to other Patient Access personnel for proper screening and insurance verification.
Requirements:
  • No High School Diploma and/or No GED Required
  • No experience required
  • Licenses: Knowledge, Skills and Abilities:
  • Organization and Attention to detail
  • Effective communication
  • Ability to Problem Solve
  • Ability to prioritize workflow and determine priority
  • Ability to demonstrate professional work behavior by following Denver Health guidelines/policies
  • Ability to multi-task and handle a high volume of tasks at one time
  • Ability to enter data quickly and accurately
  • Ability to complete daily work by the end of the shift
  • Ability to work collaboratively with a team
  • Ability to type 25 wpm
  • Knowledge of Microsoft Office Suite
  • Familiarity with Epic
Benefits:
  • Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans
  • Free RTD EcoPass (public transportation)
  • On-site employee fitness center and wellness classes
  • Childcare discount programs & exclusive perks on large brands, travel, and more
  • Tuition reimbursement & assistance
  • Education & development opportunities including career pathways and coaching
  • Professional clinical advancement program & shared governance
  • Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
  • National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer


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