Customer Service Representative
4 days ago
**Job Summary**
Winston Brands, Incorporated is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our Contact Center, you will be responsible for providing exceptional customer service and support to our clients.
**Key Responsibilities**
• Respond to customer inquiries and resolve issues in a professional and timely manner
• Provide product information and make recommendations to customers
• Process orders and handle customer transactions
• Maintain accurate records and reports
• Collaborate with internal teams to resolve customer issues
• Stay up-to-date on product knowledge and company policies
**Requirements**
• 1 year of customer service experience
• 1 year of call center experience
• High school diploma or equivalent
• Strong communication and problem-solving skills
• Ability to work in a fast-paced environment
• Basic computer skills and typing ability
**What We Offer**
• Competitive salary and benefits package
• Opportunities for career growth and development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance
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