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Customer Service Representative

2 months ago

Wichita, Kansas, United States Andre Hale Full time

About Our Agency

Andre Hale is a dynamic and growth-oriented insurance agency that helps customers with their insurance and financial services needs. Our team is comprised of results-oriented individuals who are serious about their development and work hard to reach our goals together as a team.

Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for establishing customer relationships, following up with customers, and using a customer-focused, needs-based review process to educate customers about insurance options.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements

  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills - written, verbal and listening.
  • People-oriented.
  • Detail oriented.
  • Proactive in problem solving.
  • Able to learn computer functions.
  • Ability to work in a team environment.

What We Offer

  • Paid time off (holidays and personal/sick days).
  • Retirement.
  • Life Insurance.
  • Hourly plus commission & bonus.
  • Paid time off (vacation and personal/sick days).
  • Growth potential/Opportunity for advancement within our agency.