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Customer Service Representative

2 months ago

Wichita, Kansas, United States Wichita Federal Credit Union Full time
{"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a highly skilled Customer Service Representative to join our team at Wichita Federal Credit Union. As a Customer Service Representative, you will be responsible for providing exceptional service to our members by answering their questions, resolving their issues, and helping them with their financial transactions.

Responsibilities:

* Provide service to members by answering their calls and conducting transactions over the phone
* Receive and process transactions as needed
* Provide general credit union information and answer member questions
* Cross-sell credit union services and identify member financial needs
* Provide excellent member service and handle mail payments and deposits
* Assist other departments as needed

Requirements:

* High school graduate
* At least one year of customer service experience
* Excellent communication and problem-solving skills
* Ability to work independently and as part of a team
* Detail-oriented and able to multitask

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply for this position.

At Wichita Federal Credit Union, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

Apply now to join our team and become a part of our mission to provide exceptional service to our members and help them achieve their financial goals."}