Senior Event Services Coordinator

1 week ago


Carlsbad, United States Pinnacle Live Full time
About Pinnacle Live

We are a leading provider of premium, in-house AV solutions for live events, meetings, and conferences.

Our team of experts delivers bespoke AV solutions that elevate the live event experience for our clients and their guests.

Job Summary

The Senior Event Services Technician is a key member of our team, responsible for ensuring the smooth operation of our AV solutions during events.

Key Responsibilities
  • Event Setup and Strike: Ensure all event sets and strikes are completed according to our company's standard operating procedures.
  • AV Operations: Operate intermediate to advanced technology solutions, including audio, video, and data systems.
  • Leadership and Mentorship: Act as a leader and mentor to other technicians and team members, providing guidance and support as needed.
  • Client Communication: Greet clients and guests before events, provide clear instructions on equipment operation, and ensure their needs are met throughout the event.
  • Event Management: Collaborate with clients to understand their event requirements, provide recommendations for AV solutions, and ensure the successful execution of events.
  • Inventory Management: Maintain accurate records of equipment inventory, ensure all equipment is in good working order, and report any issues or damage to management.
  • Security and Safety: Comply with all company security and safety measures, and ensure the secure storage and handling of equipment.
Requirements
  • Education: High school graduate or equivalent.
  • Experience: Minimum of two years of experience in the audio-visual and/or hospitality industry.
  • Technical Skills: Proficiency in computer hardware, software, and networking.
Preferred Skills and Knowledge
  • Advanced Technical Skills: Demonstrated expertise in operating intermediate to advanced technology solutions.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with clients and team members.
  • Organizational Skills: Strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Teamwork: Strong team player orientation, with the ability to work collaboratively with others to achieve common goals.

Pinnacle Live is an E-Verify and Equal Employment Opportunity Employer. We are committed to creating an inclusive and diverse work environment, where every individual can thrive and contribute their best work.


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