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Family Support Specialist I

2 months ago

Oklahoma City, Oklahoma, United States Red Rock Behavioral Health Services Full time
Job Overview

POSITION SUMMARY

The Family Peer serves a vital role in connecting families to Individual and Family Support Services, ensuring that children involved with the Health Team receive the necessary assistance. With the family's consent, this position acts as an organizer, source of information, guide, advocate, and facilitator, helping families assess their strengths and needs, set treatment goals, and navigate the treatment landscape. The Family Peer emphasizes leveraging informal, natural community supports as a primary strategy to assist health home enrollees and their families. Regular interaction with other staff, including the Health Team and treatment providers, is essential for assessing and addressing the needs of individuals facing mental, emotional, or substance use challenges.

KEY RESPONSIBILITIES

  • Facilitates communication between families and various agencies, including the Department of Human Services (DHS), courts, hospitals, and schools.
  • Acts as a bridge between the Health Team and community services, enhancing collaboration.
  • Provides transportation for families and children to necessary appointments and services.
  • Organizes and promotes parent and youth support groups, fostering active participation.
  • Attends required meetings and contributes to discussions regarding family needs.
  • Serves as a role model in interactions with clients and their families.
  • Completes necessary documentation to track activities and observations promptly.
  • Participates in group outings, ensuring the safety and well-being of clients and their families.
  • Maintains and enhances competencies related to co-occurring disorders through ongoing education and practical application.
  • Develops and sustains effective relationships with consumers, staff, and community organizations.
  • Builds rapport with local, state, and federal agencies to support family needs.
  • Promotes community awareness initiatives focused on Post-traumatic Stress Disorder (PTSD) and Acute Mental Health Crises.
  • Assists in the development and facilitation of Care Plans for clients within the Red Rock Health Team.
  • Performs additional duties as assigned.

QUALIFICATIONS

  • High School Diploma or equivalent required.
  • Must possess lived experience as a caregiver for a child, youth, or young adult facing mental health or behavioral challenges.
  • Strong verbal and written communication skills are essential.
  • A valid Oklahoma Driver's License is required.
  • Reliable transportation and proof of insurance are necessary.
  • Completion of the following training is required at the start of employment:
    1. Oklahoma Department of Mental Health and Substance Abuse Services (ODMHSAS) Wrap 101 Training.
  • Previous experience in a mental health setting is preferred.
  • Bilingual candidates are preferred.
  • Commitment to the mission of Red Rock Behavioral Health Services is essential.

BENEFITS

  • Generous health insurance coverage.
  • Affordable dental and vision insurance options.
  • Retirement plan with employer contributions of 5% of annual salary.
  • Student loan repayment assistance available.
  • No-cost Employee Assistance Plan.
  • Three weeks of paid time off, increasing with tenure.
  • Nine paid holidays and one floating holiday.
  • Four Rest and Relaxation days and three days of education leave.
  • Four hours of volunteer leave.
  • Eligibility for annual pay increases and bonuses.
  • Employer-paid long-term disability and life insurance.
  • Hybrid work options available at select locations.

Equal Opportunity Employer

Red Rock Behavioral Health Services is committed to diversity and does not discriminate based on race, color, national origin, religion, gender, gender identity, age, marital status, sexual orientation, or disability.