Business Systems Analyst

2 weeks ago

Seattle, Washington, United States Expeditors Full time
Job Description

We are seeking a highly skilled Product Owner and Business Analyst to join our agile software development team working on our global customs software. As a key member of our team, you will be responsible for working with Product Management to prioritize and define the work of your team, collaborating with other leaders to set the vision for the team's work, and being accountable to both technical and business stakeholders to deliver customer value.

Key Responsibilities
  • Be a highly visible, fully embedded team member who participates in all team-level check-ins, meetings, and other ceremonies.
  • Build, refine, and prioritize the team backlog in alignment with the program vision and roadmap.
  • Draft specific team objectives for each Sprint and Program Increment (PI).
  • Craft meaningful requirements that align stakeholder needs to capabilities.
  • Create and execute tactical plans to achieve both short- and long-term objectives.
  • Clearly define story acceptance criteria and accept stories into the team backlog.
  • Collaborate with Product Managers and other Product Owners in Continuous Exploration to understand the business context, define features, and identify dependencies.
  • Represent the team at Product Owner check-ins and pass relevant information back to the team.
  • Participate in team demos, reviews, and retrospectives with an eye toward continuous improvement.
  • Prepare for Program activities, including PI Planning, System Demos, and Inspect and Adapt.
  • Bridge between the development team and business stakeholders to address complexity or ambiguity.
  • Analyze and decompose complex business requirements to build software systems and influence design for testability and scalability.
Requirements
  • 2+ years of software business analysis experience or equivalent operational experience in logistics/brokerage.
  • Ability to elicit and define functional and non-functional Acceptance Criteria.
  • Proficiency with SAFe or other agile techniques and methodologies.
  • Certification or ability to become certified as a SAFe Product Manager/Product Owner.
  • Proven interpersonal skills and the ability to communicate effectively with a wide spectrum of people.
  • Effective at navigating ambiguity and helping diverse teams drive towards clarity and consensus.
  • Ability to compose concepts, ideas, and designs into actionable/measurable deliverables.
  • Expertise in creating, analyzing, and improving processes.
  • Management of multiple and competing priorities.
  • Excellent time management and organization skills.
  • Outstanding verbal and written communication.
  • Ability to recognize and mitigate risks.
  • Driven, strong 'get it done' attitude.
Preferred Qualifications
  • System or Data analysis experience.
  • Working knowledge of the UML (Unified Modeling Language) or similar concepts with the ability to effectively communicate business requirements through Business Object Models, Process Flows, State Diagrams, and other UML diagrams.
  • Working knowledge of Office 2013 or above, Azure Dev Ops (VSTS/TFS), SharePoint.
  • Familiarity with Kafka, GraphQL, and cloud technologies.
  • Passion for technology.
  • Experience with Logistics, Brokerage, and/or Transportation Industry.
  • Experience as a Product Owner for an Agile team.
  • Experience working with Reference Data and/or Data Governance products.
What We Offer
  • Paid vacation
  • Holidays (10)
  • Flexible Days (2)
  • Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
  • 401(k) Retirement Savings Plan with employer match
  • Employee Stock Purchase Plan (ESPP)
  • Medical, Prescription Drug, Dental & Vision Coverage
  • Health Savings Account (HSA)
  • Life and Disability Insurance
  • Paid Parental Leave (additional eligibility criteria)
  • Dependent Care Flexible Spending Account (DC FSA)
  • Commuter Benefit
  • Employee Assistance Program (EAP)
  • Training and Personnel Development Program
  • Educational Assistance and Reimbursement
  • Position is full time (40 hours per week) Monday through Friday
  • Business professional dress code

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