Business Systems Analyst

4 weeks ago

Seattle, Washington, United States ExtraHop Networks Full time
About ExtraHop

ExtraHop is a cybersecurity company that helps organizations achieve complete visibility, real-time threat detection, and proactive security through cutting-edge network detection and response (NDR) technology.

Job Description

We're seeking a skilled Business Systems Analyst to join our ExtraHop IT Applications team. As a key member of our team, you'll design and implement solutions for our entire organization, leveraging a full spectrum of business applications, including Salesforce.

Key Responsibilities
  • Engage with stakeholders to perform detailed analysis of business and technical requirements, and translate them into solutions.
  • Manage and maintain a portfolio of SaaS applications and recommend new technology when needed to meet business goals.
  • Partner with developers and admins to design, build, test, deploy, and document solutions using standard functionality and custom development.
  • Support our internal customers by triaging and working tickets related to supported business applications.
  • Stay current with the periodic feature release announcements of supported applications and leverage any new capabilities as applicable.
  • Be part of an agile scrum team and participate in planning, documentation, execution, testing, and launch of projects.
  • Develop and maintain comprehensive project documentation, including business process models, use cases, and test plans.
Requirements
  • Bachelor's degree in Business Administration, Computer Science, or equivalent experience.
  • 2+ years of experience in an analyst role (Business Systems Analyst, Sales Analyst, etc.).
  • Self-directed learning, problem solving, and researching of system issues.
  • Strong business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users.
  • Previous experience in systems integration.
Preferred Qualifications
  • Salesforce Administrator or Platform App Builder Certification.
  • 2+ years experience as a Salesforce Administrator.
  • Familiarity with agile software delivery methodologies and working as part of an agile team.
About the Role

This is a unique opportunity to join a company that is recognized for its innovation in the market and its commitment to building a world-class team. As a Business Systems Analyst, you'll have the opportunity to work with a talented team of professionals who are passionate about innovation and dedicated to protecting digital infrastructures.

What We Offer

We offer a competitive salary, benefits, and a hybrid and remote work model. Our employees and their families will have the option to participate in the following benefits: Health, Dental, and Vision Benefits, Flexible PTO, Sick Time Prorated Based on Date of Hire, and All Federal Holidays (US Only) + 3 Days of Paid Volunteer Time, Non-Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan, FSA and Dependent Care Accounts + EAP, where applicable, Educational Reimbursement, 401k with Employer Match or Pension where applicable, Pet Insurance (US Only), Parental Leave (US Only).

Equal Employment Opportunity

ExtraHop is an equal employment opportunity employer and welcomes everyone to come ready to participate in contributing to this truly unique environment. We are committed to supporting and enabling growth and opportunity for every employee at every level. This is the foundation of our success.

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