Customer Service Representative

1 day ago


Spring Hill, Florida, United States Richard Rizzolo - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions to meet their insurance and financial service needs.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with our customers, understanding their needs and providing them with exceptional service.
  • Needs-Based Review Process: Use a customer-focused approach to educate customers about insurance options and develop leads to market appropriate products and services.
  • Lead Generation and Appointment Scheduling: Develop leads, schedule appointments, and identify customer needs to market appropriate products and services.
What We Offer
  • Competitive Salary and Commission/Bonus Structure: Earn a competitive salary plus commission/bonus for meeting sales targets.
  • Benefits Package: Enjoy a comprehensive benefits package, including 401(k), health benefits, paid time off, and flexible hours.
  • Tuition Reimbursement and Growth Opportunities: Pursue your career goals with our tuition reimbursement program and opportunities for advancement within our agency.
Requirements
  • Marketing and Sales Skills: Demonstrate an interest in marketing products and services based on customer needs.
  • Excellent Communication Skills: Possess excellent written, verbal, and listening communication skills.
  • People-Oriented and Detail-Oriented: Be people-oriented, detail-oriented, and proactive in problem-solving.
  • Ability to Learn Computer Functions: Demonstrate the ability to learn computer functions and work in a team environment.


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