Customer Service Representative

2 months ago


Spring Hill, Florida, United States Golden Corral Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Cashier/Host at Golden Corral. As a key member of our front-of-house team, you will be responsible for providing exceptional guest service, ensuring a seamless dining experience, and maintaining a clean and welcoming environment.

Key Responsibilities:

  • Guest Service:
    • Greet guests as they enter the restaurant and offer a warm welcome.
    • Offer assistance to guests who may need help, ensuring their needs are met promptly and efficiently.
    • Process GC On the Go To-Go orders with accuracy and speed.
    • Provide friendly and courteous service on the phone.
    • Handle payments accurately and efficiently.
    • Know and follow position responsibilities as they relate to just-in-time delivery.
    • Have a thorough knowledge of the menu and prices.
  • Cleanliness:
    • Maintain organization and cleanliness at the vestibule, host/cashier station, and surrounding areas.
    • Assist in ensuring the buffet is set up properly and labels are correct.
    • Clean all buffets and surrounding areas.
    • Follow local health department laws and regulations.
    • Perform duty roster and ensure cleanliness, service, and quality standards are met.
  • Operational Excellence:
    • Keep the cashier drawer at low cash levels to maintain a safe work environment.
    • Ensure drawer balances with daily paperwork.

Benefits:

  • Flexible scheduling
  • Free meals
  • Opportunities for advancement
  • Stable work schedule

Compensation: $14.00 per hour



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