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Human Resources Operations Manager

2 months ago

Ponca City, Oklahoma, United States Ponca City Development Authority Full time
Job OverviewPOSITION SUMMARY


The role involves supporting the strategic planning, management, and oversight of the Human Resources Department. This includes the development and enforcement of HR policies, recruitment strategies, workplace safety protocols, job evaluations, compensation structures, training initiatives, employee benefits, onboarding and offboarding processes, and labor relations. The position also ensures that payroll operations adhere to IRS regulations, utilizing independent judgment to maintain compliance.

The incumbent is expected to follow all organizational policies and procedures, serving as a model for adherence.

SUPERVISION AND REPORTING

Receives general guidance from the Human Resources Director and City Manager.
Provides direct oversight to professional, technical, and administrative staff.

KEY RESPONSIBILITIES

  • Assist the Human Resources Director in managing HR services, including recruitment, classification, compensation, employee orientation, and payroll; recommend and implement policies and procedures.
  • Contribute to the formulation and execution of departmental goals, objectives, policies, and priorities for assigned areas.
  • Help plan, direct, and coordinate the operational activities of the Human Resources Department.
  • Evaluate workloads, administrative support systems, and internal reporting structures; identify areas for enhancement and implement necessary changes.
  • Support the selection, training, motivation, and evaluation of HR personnel; coordinate staff training and address performance deficiencies; oversee disciplinary actions and terminations.
  • Advocate for HR programs, policies, and initiatives; negotiate and resolve sensitive issues.
  • Represent the HR Department in discussions with other departments, elected officials, and external organizations; coordinate HR activities with other entities.
  • Engage in grievance discussions and contract negotiations with unions.
  • Provide assistance to the City Manager and City Commission; participate in various boards and committees; prepare and present reports and correspondence.
  • Attend professional meetings to stay updated on trends and innovations in personnel management.
  • Address and resolve complex citizen inquiries and complaints.
  • Perform related duties as necessary.
  • Maintain acceptable attendance and foster positive relationships with colleagues.
QUALIFICATIONS

Knowledge Required:

Comprehensive understanding of human resource operations and services.
Supervisory skills for program analysis and operational needs.
Principles of program development and administration.
Municipal budget preparation and administration principles.
Supervisory, training, and performance evaluation practices.
Relevant Federal, State, and local laws and regulations.

Skills and Abilities:

Ability to plan, organize, direct, and coordinate staff activities.
Capability to select, supervise, train, and evaluate personnel.
Delegation of authority and responsibility.
Assist in leading HR operations and services.
Identify and address community and organizational issues and needs.
Develop and implement departmental goals and procedures.
Analyze problems, propose solutions, and implement recommendations.
Research and evaluate new service delivery methods.
Interpret and apply relevant policies and regulations.
Communicate effectively, both orally and in writing.
Establish and maintain effective working relationships.
Maintain necessary physical and mental capacities for the role.
EXPERIENCE AND TRAINING

A combination of education and experience that provides the required knowledge and abilities is acceptable.

A typical pathway to gain the necessary knowledge and abilities includes:

Experience:

A Bachelor’s Degree in a related field is preferred, along with five years of relevant experience, including at least two years in a supervisory role; or an equivalent combination of education, training, and experience.

HR certification is advantageous. Previous experience in municipal government is preferred. A valid Driver's License is required.

WORKING ENVIRONMENT:

Primarily an indoor setting, though field deployment and irregular hours may be necessary. The position may involve lifting and moving items up to 20 pounds.
PHYSICAL REQUIREMENTS:

Essential functions may require maintaining physical condition necessary for lifting, walking, and sitting for extended periods.CERTIFICATION:

Professional HR Certification may be necessary.