Mobile Outreach Program Manager

2 weeks ago

San Antonio, Texas, United States San Antonio Food Bank Full time
Job Overview

Location
San Antonio Food Bank - Main Building

Employment Type
Full Time

Educational Requirements
Not Specified

Compensation
$40,000.00 - $50,000.00

Travel Requirements
Up to 25%

Sector
Nonprofit - Social Services

Position Summary:

The Mobile Outreach Program Manager is a vital member of our Food Distribution Programs team, reporting directly to the Distribution Manager. This role is essential in enhancing the Mobile Market Program, which aims to combat hunger and improve nutrition in underserved areas. The program identifies service gaps within the emergency food network and delivers nutritious food options to communities in need across our extensive service territory.

Key Responsibilities:
  • Develop and execute all mobile market initiatives to boost access and engagement in the Mobile Market Program.
  • Manage a designated portfolio of mobile market partnerships, including onboarding, training, audits, and achieving set objectives.
  • Assist in designing and overseeing the monthly operational schedule for the Mobile Market Program.
  • Coordinate mobile market distributions, including event planning, oversight, and compliance audits.
  • Collaborate with various organizations and nonprofits to organize efficient distribution events, managing logistics such as registration, volunteer coordination, traffic management, and food safety.
  • Support operational functions including warehouse management, inventory control, and transportation logistics to ensure successful mobile market events.
  • Address community concerns related to mobile distributions, including resolving grievances and troubleshooting issues.
  • Ensure adherence to guidelines in market implementation, collecting relevant data in compliance with Feeding America, USDA, TDA, and other necessary regulations.
  • Monitor compliance in areas such as client intake, food distribution equity, food safety, and customer service.
  • Provide assistance and direction to all participants during mobile market events.
Qualifications:
  • Bachelor's degree in a relevant field from an accredited institution preferred; relevant experience may substitute for formal education; high school diploma or equivalent required.
  • Minimum of two years of experience in nonprofit programming or related fields, including direct client service experience preferred.
  • Bilingual proficiency in English and Spanish preferred.
  • Strong commitment to the mission of the San Antonio Food Bank in fighting hunger and promoting hope through action.
  • Understanding and appreciation of equity as a core organizational principle, with a commitment to ongoing learning regarding diversity, equity, and inclusion.
  • Knowledge of racial justice, social equity, and systemic racism; sensitivity to the issues faced by communities of color and other diverse groups.
  • Exceptional written and verbal communication skills.
  • Proficient in computer applications, primarily Outlook, Word, and Excel.
  • Professional demeanor with a high level of literacy.
  • Ability to manage multiple tasks while maintaining attention to detail and meeting strict deadlines.
  • Efficient time management skills and ability to work independently with minimal supervision.
  • Sound judgment and discretion.
  • Excellent customer service capabilities.
  • Willingness to travel within the service territory and proficiency in using GPS for navigation.
  • Availability for flexible hours, including weekends and holidays, to support disaster response initiatives.
  • Ability to work in various weather conditions, including heat, cold, and wet environments.
  • Possession of a valid Texas driver's license, liability insurance, and a clean driving record.
  • Access to reliable transportation.
Physical Requirements:

The characteristics of the work environment described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this position, the employee is frequently required to sit, talk, hear, reach, and utilize fine motor skills and near visual acuity. The employee will often walk, perform gross motor tasks, push, pull, stoop, and use a keyboard. The employee may occasionally lift and/or move up to 50 pounds.

Work Environment:

This position involves both indoor and outdoor work environments and will often require attendance at outdoor events. The employee may need to travel to various locations under differing conditions. The noise level in the work environment is typically moderate.

The above statements are intended to outline the general nature and level of work performed and are not intended to be an exhaustive list of all responsibilities and duties.

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