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Community Outreach Coordinator
2 months ago
Fleet Feet is seeking a highly motivated and experienced Community Outreach Manager to join our team. As a key member of our store location, you will be responsible for building relationships within our current running community and reaching new running and fitness communities in our surrounding area.
Key Responsibilities- Work closely with the Operating Partner to define and execute marketing strategies, materials, and outreach efforts that support business goals and objectives.
- Create and activate strategies for new customer acquisition.
- Develop and strengthen relationships with diverse community organizations, running groups, and other stakeholders.
- Partner with store leadership to identify local race events and build partnerships with race organizers.
- Collaborate with store leadership to create and manage events that drive in-store sales.
- Work with store managers to appropriately staff and plan events to remain within the store's marketing budget.
- Regularly collaborate with regional Marketing point of contact from Fleet Feet Store Support Team to ensure alignment with broader company objectives.
- Adhere to all Fleet Feet Brand Standards and Guidelines.
- Manage website and social media content utilizing resources and materials provided by Fleet Feet for local events that appeal to a diverse population.
- Foster growth of others through recognition, mentoring, and development opportunities.
- Has weekly one on one meetings with coordinators.
- Promotes individual and team performance by setting expectations, delegating, and providing tools and resources.
- Builds and maintains trust from staff, customers, and the community by using good judgment.
- Ability to lead and direct others.
- Regularly work floor shifts and serve customers using the most current Fleet Feet outfitting experience.
- Communicate to all staff about upcoming events and ensure they are confident in marketing upcoming events to customers.
- Provide support to the Retail Experience Manager during floor shifts and be a positive role model for coworkers.
- Passion for Fleet Feet's mission and the ability to effectively communicate the value that Fleet Feet adds to the community.
- Outstanding communication skills in multiple environments and with a range of audiences (internal and external).
- Ability to multitask, prioritize, and make efficient decisions independently and collaboratively.
- Flexible and adaptable; Ability to work a flexible schedule which can include weekends and some holidays.
- Working knowledge of Microsoft Office, Canva, and the GoogleSuite.
- Experience with Run Specialty or working within the running community.
- Connections to the local community.
- Part of a large organization that acts small.
- High energy and fun atmosphere.
- Professional Development, training and advancement opportunities within the Fleet Feet brand.
- 401(k) Retirement Plan for all part and full-time employees (Age 21+) with 4% employer matching and immediate vesting (company-owned stores).
- Community involvement and community service activities.
- Training Program and Product Discounts.
- Passionate team members.
Fleet Feet is the largest running retailer in the country, with more than 260 stores and a robust e-commerce site. We pride ourselves on having an inclusive environment and believe it's a privilege to serve and remain committed to delivering unmatched service and support when outfitting customers in everything they need to have a successful run.
We are an equal opportunity employer and believe having diverse teams in which everyone brings their whole self to Fleet Feet is key to our success. We welcome people of different backgrounds, experiences, abilities and perspectives.
