Hotel Front Desk Representative

3 weeks ago


Covington, United States Royal Hotel Investments of Covington Full time
Hotel Front Desk Attendant Job Description

We are seeking a highly skilled and customer-focused Hotel Front Desk Attendant to join our team at Royal Hotel Investments of Covington. As a Hotel Front Desk Attendant, you will be the first point of contact for our guests, providing exceptional service and ensuring a smooth and enjoyable stay.

Responsibilities:
  • Manage guest room assignments and key distribution
  • Process guest check-ins and check-outs, handling payment and credit card information
  • Respond to guest inquiries and resolve any issues or concerns
  • Work with the housekeeping team to ensure rooms are ready for new guests
  • Field customer complaints and provide a resolution
Qualifications:
  • Previous experience in a hotel or hospitality setting
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • High school diploma or equivalent required

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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