Front Desk Night Auditor for Covington

2 months ago


Covington, United States Royal Hotel Investments of Covington Full time

Job Summary:

We are seeking a highly skilled Night Auditor to join our team at Royal Hotel Investments of Covington. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our financial records, while providing exceptional customer service to our guests.

Key Responsibilities:

  • Process and reconcile all financial transactions, including room charges, cash drawer activity, and credit card transactions.
  • Verify and audit all financial records to ensure accuracy and compliance with company policies.
  • Produce and distribute daily, weekly, and monthly reports to hotel management and department heads.
  • Respond to guest inquiries, process reservations and check-ins, and resolve any guest complaints in a timely and professional manner.
  • Delegate housekeeping, security, and service requests to ensure a smooth and efficient operation.

Requirements:

  • Diploma or equivalent from high school is required; some college is desired.
  • Excellent customer service and communication skills are required.
  • Flexible overnight hours are required.
  • Front desk clerk duties, guest services, night auditor, or previous hospitality experience is preferred but not required.
  • Computer proficiency is required; experience with accounting or reservation software is preferred.

What We Offer:

We provide a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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