Field Service Technician

5 days ago


Detroit, Michigan, United States Quench Full time
Job Description

Job Summary

We are seeking a highly skilled Field Service Technician to join our team at Quench. As a Field Service Technician, you will be responsible for performing service work on our filtered water systems, including installations, maintenance, repairs, and preventative maintenance. You will also act as the face of Quench, providing exceptional customer service during site visits.

Key Responsibilities

  • Troubleshoot and repair water systems to ensure optimal performance and customer satisfaction.
  • Perform routine maintenance tasks, including changing water filters, cleaning and sanitizing water tanks, and replacing UV bulbs.
  • Inspect equipment for leaks and malfunctions, and perform necessary repairs.
  • Service agreements and other job-related duties as assigned.
  • Ensure customer and company safety policies and procedures are followed.
  • Maintain company vehicle and adhere to vehicle maintenance policies and procedures.

Requirements

  • Experience in repair and maintenance of water systems or similar equipment.
  • Technical school degree or equivalent experience.
  • General computer skills and Microsoft Office experience preferred.
  • Excellent verbal and written communication skills.
  • Ability to learn the internal workings and repair approaches to water systems.
  • Ability to work in a fast-paced environment with a focus on quality and quantity.
  • Clean work record and ability to pass a pre-employment drug screen.
  • Physical requirements include ability to bend, squat, walk with heavy equipment, climb ladders, and lift 70+ pounds.
  • Valid driver's license and ability to operate a company vehicle.

Benefits

  • Company vehicle and gas card.
  • Health insurance and other benefits.
  • Flexible spending account and other perks.


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