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Patient Service Coordinator
2 months ago
As a Patient Service Representative I at University Hospitals, you will play a vital role in ensuring the smooth operation of our patient registration and scheduling processes. Your primary responsibilities will include accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. You will be expected to utilize quality customer service techniques to ensure patient needs are met, providing a positive experience for our patients and their families.
Key Responsibilities- Accurately and efficiently register patients, ensuring all necessary information is collected and documented.
- Schedule procedures and appointments, coordinating with healthcare providers and staff to ensure seamless execution.
- Process charge transmittals and collections, maintaining accurate records and resolving any discrepancies.
- Procure necessary supplies and materials, managing inventory and ensuring timely delivery.
To be successful in this role, you will need to possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You should be detail-oriented, organized, and able to multitask with ease. A high school diploma or equivalent is required, with prior experience in a patient service or healthcare setting preferred.
