Lead Retail Customer Service Associate
3 days ago
The Lead Retail Customer Service Associate is a key member of our team, responsible for delivering exceptional customer experiences and driving sales growth. As a leader, you will be expected to provide guidance and support to colleagues, while also managing production flow and ensuring all production orders are completed on time.
Key Responsibilities- Provide friendly, polite, and expert service to all customers
- Manage production flow to ensure all production orders are completed on time
- Take customer orders, give pricing information, and perform consultative selling to customers
- Recommend FedEx Office products and services to customers
- Set up complex orders and perform multiple tasks at the same time
- Responsible for ensuring quality during and after the production process
- Ensure communication among shifts
- Coordinate pick-up and delivery of customer orders
- May provide leadership to team members on an assigned shift
- Assist in the training of store team members
- Collate, sort, and organize customer orders
- Operate the Point of Sale terminal (POS), handle financial transactions, and make change
- Complete required financial paperwork and may assist with financial reporting
- Follow instructions of supervisors and assist other team members in performing store functions
- Follow FedEx Office standard operating procedures and adhere to legal, HR, safety, and security policies and procedures
- High school diploma or equivalent education
- 2+ years of specialized experience
- Excellent verbal and written communication skills
- Ability to stand during entire shift, excluding meal and rest periods
- Ability to move and lift 55 pounds
- Ability, on a consistent basis, to bend/twist at the waist and knees
- Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
- Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
- Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
- Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
- Ability, on a consistent basis, to work with minimal supervision
- Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business
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Lead Retail Customer Service Associate
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Lead Retail Customer Service Representative
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Customer Service Team Lead
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Retail Customer Service Representative
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Retail Sales Associate
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Retail Sales Associate
5 days ago
Reno, Nevada, United States Express Full timeExpress Retail Sales Associate Job DescriptionWe are seeking a Retail Sales Associate to provide a great in-store shopping experience for our retail customers while assisting with additional tasks such as stocking, cleaning, folding merchandise, etc.Key Responsibilities:Maintain a clean and organized sales floor, checkout, fitting room, and stock room to...
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Retail Sales Associate
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Reno, Nevada, United States Walmart Full timeJob Title: Retail Sales AssociateAt Walmart, we are seeking a Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide customer service in our store pharmaciesFocus on the needs of our...
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Customer Service Representative
2 weeks ago
Reno, Nevada, United States FedEx Full timeFedEx Retail Customer Service AssociateAs a Retail Customer Service Associate at FedEx, you will play a key role in providing exceptional customer service and support to our customers.Key Responsibilities:Follow instructions from supervisors and assist other team members in performing store functions.Assist in the training of store team members to ensure...
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Seasonal Retail Sales Associate
4 weeks ago
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Retail Sales Associate
2 weeks ago
Reno, Nevada, United States Floor & Decor Full timeJob Title: Retail Sales AssociateFloor & Decor is seeking a Retail Sales Associate to join our team. As a key member of our sales floor team, you will be responsible for:Key Responsibilities:Acknowledge and greet customers with a positive attitude and provide exceptional customer service.Help customers find merchandise on the sales floor and assist with...
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Retail Sales Associate
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Retail Customer Experience Team Lead
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