Customer Service Representative

4 days ago


Reno, Nevada, United States Savers | Value Village Full time
About Savers | Value Village

We're a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. Our mission is to redirect billions of pounds of used items away from landfills and onto our store racks and shelves for reuse, while providing valuable funding for our nonprofit partners' community-based programs and services.

Our Culture

We're a diverse and inclusive team that values uniqueness and celebrates individuality. Our company culture is built on a foundation of respect, empathy, and open communication. We're committed to creating a workplace where everyone feels valued, supported, and empowered to grow.

Job Summary

We're seeking a Customer Service Associate to join our team As a Customer Service Associate, you'll be the face of our company, providing an exceptional experience for our customers, donors, and team members. You'll be responsible for creating a welcoming and inclusive environment, answering customer inquiries, and resolving issues in a timely and professional manner.

What You'll Do
  • Provide exceptional customer service, ensuring a positive experience for every customer interaction
  • Answer customer inquiries, resolve issues, and respond to feedback in a timely and professional manner
  • Work collaboratively with team members to achieve sales and customer satisfaction goals
  • Participate in ongoing training and development to enhance customer service skills and product knowledge
What We Offer

We're committed to investing in our team members' growth and development. As a Customer Service Associate, you'll enjoy:

  • Comprehensive onboarding and training from day one
  • Ongoing training and development opportunities to enhance customer service skills and product knowledge
  • A range of benefits, including bundled health plans, company-paid life insurance, and 401k plan with generous company matching contributions
  • Paid time off from work for leisure or other hobbies
  • A range of mental health services to assist you in managing daily life
Join Our Team

If you're passionate about delivering exceptional customer service and working in a dynamic, purpose-driven environment, we'd love to hear from you Apply today to become a part of our Savers | Value Village team



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