Service Advisor

2 weeks ago


Blue Springs, Missouri, United States K.C. Bobcat Full time
Job Summary

KC Bobcat is seeking a skilled Service Writer to join our team. As a Service Writer, you will play a critical role in ensuring the smooth operation of our service department.

Key Responsibilities
  • Schedule all service work and provide supervision of administration and warranty
  • Take all service requests from salesmen and customers as a service writer
  • Understand and manage the billing process
  • Answer phones and direct calls to the appropriate department
  • Communicate with Parts Department and Warehouse team for technician parts needs
  • Verify parts are entered properly on service orders
  • Assist the service manager in meeting department goals as needed
  • Greet customers and assist with unloading/loading machines
  • Communicate effectively to customers regarding technicians findings
Requirements
  • Excellent communication skills, both verbal and written
  • Relevant experience is a plus
  • Familiarity with the inner workings of a service drive
  • Must be able to pass a drug screen
Benefits
  • Health, Vision, and Dental Insurance
  • Boot and Safety Glasses Reimbursement
  • Christmas Savings Program
  • Paid Vacation and Flex Time
  • Matching 401K Plan
  • Profit Sharing and Bonus Program
  • Short and Long-term Disability
  • Company Paid Life Insurance
  • Critical Care and Accident Insurance
  • Employee Assistance Program
  • Paid Training
  • Many opportunities for advancement (We prefer to promote from within)
  • Family friendly company

KC Bobcat is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


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