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Service Advisor
2 months ago
{"h1": "Service Advisor Job Description", "p": "At Audi Glenwood Springs, we're looking for a skilled Service Advisor to join our team. As a Service Advisor, you'll play a crucial role in ensuring our customers receive exceptional service and support. Your primary responsibility will be to schedule service appointments, obtain customer and vehicle data, and provide accurate written cost estimates for labor and parts. You'll also be responsible for checking on the progress of repairs, contacting customers regarding any changes, and explaining cost and time requirements in detail.
Our ideal candidate will have excellent communication and customer service skills, as well as a general knowledge of vehicle mechanical operations. If you're a motivated and detail-oriented individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.
**Key Responsibilities:**
* Schedule service appointments and obtain customer and vehicle data
* Provide accurate written cost estimates for labor and parts
* Check on the progress of repairs and contact customers regarding any changes
* Explain cost and time requirements in detail
* Maintain a dealership-prescribed standard for 'hours per customer repair order written'
**Requirements:**
* Ability to read and comprehend instructions and information
* Two years of sales/advisor experience in a dealership position
* General knowledge of vehicle mechanical operations
* Excellent communication and customer service skills
**What We Offer:**
* Comprehensive training and development opportunities
* Competitive compensation and benefits package
* Collaborative and dynamic work environment
If you're a motivated and detail-oriented individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
**About Us:**
Audi Glenwood Springs is a leading automotive dealership that offers a unique blend of cutting-edge technology and breathtaking natural beauty. We're committed to delivering exceptional customer experiences and fostering a dynamic work environment.
**Equal Employment Opportunity:**
We are an equal employment opportunity employer and welcome applications from diverse candidates. All applicants must be authorized to work in the USA and have a valid driver's license and good driving record.
**Confidentiality:**
All your information will be kept confidential according to EEO guidelines.
**Contact Information:**
Please do not contact us with unsolicited resumes or applications. We will review all applications and contact qualified candidates for an interview.
**Disclaimer:**
This job description is not a contract and is subject to change.
**Note:**
We're proud to be a part of Sonic Automotive, a leading automotive retailer with a commitment to excellence and customer satisfaction.
**Apply Now:**
If you're ready to take your career to the next level, apply now for this exciting opportunity.
**Thank you for your interest in Audi Glenwood Springs
**
