Assistant Community Manager

4 weeks ago


Louisville, Kentucky, United States Peak Living Full time
Job Overview

Peak Living is seeking a qualified Assistant Community Manager to support community operations and provide exceptional customer service.


As a key member of our team, you will assist the Community Manager in supervising community associates, fulfilling customer service and leasing responsibilities, and participating in leasing and marketing efforts.


Key Responsibilities:

  • Support the Community Manager in supervising community associates and ensuring excellent customer service.
  • Participate in leasing and marketing efforts to drive business growth.
  • Assist in preparing paperwork for new and renewal leases.
  • Recommend rental rate adjustments or concessions to the Community Manager.
  • Review resident files and accounting records to determine unpaid and/or late fees owed.
  • Communicate with residents regarding outstanding balances and implement procedures for collecting on delinquencies.
  • Assist the Community Manager in resident loyalty and retention initiatives.
  • Collect, post, and deposit rents/security deposits and other community income.
  • Support the Community Manager in maintaining and managing budgeted occupancy, collections, etc.

Requirements:

  • A minimum of three (3) years' experience as an onsite Assistant Community Manager or Leasing Consultant in multi-family housing, hospitality, or similar.
  • CAM or ARM certification.
  • Ability to deal effectively with customers/residents.
  • Ability to communicate in English.

Why Work with Peak Living:

  • 3 Weeks of Paid Time Off (PTO)
  • 10 Paid Holidays + 3 Floating Holidays
  • Medical, Dental, and Vision Plans
  • 401k matching
  • Employee Referral Bonus Program
  • Employee Assistance Program
  • Employee Appreciation Events


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