Assistant Community Manager
4 weeks ago
Peak Living is seeking a qualified Assistant Community Manager to support community operations and provide exceptional customer service.
As a key member of our team, you will assist the Community Manager in supervising community associates, fulfilling customer service and leasing responsibilities, and participating in leasing and marketing efforts.
Key Responsibilities:
- Support the Community Manager in supervising community associates and ensuring excellent customer service.
- Participate in leasing and marketing efforts to drive business growth.
- Assist in preparing paperwork for new and renewal leases.
- Recommend rental rate adjustments or concessions to the Community Manager.
- Review resident files and accounting records to determine unpaid and/or late fees owed.
- Communicate with residents regarding outstanding balances and implement procedures for collecting on delinquencies.
- Assist the Community Manager in resident loyalty and retention initiatives.
- Collect, post, and deposit rents/security deposits and other community income.
- Support the Community Manager in maintaining and managing budgeted occupancy, collections, etc.
Requirements:
- A minimum of three (3) years' experience as an onsite Assistant Community Manager or Leasing Consultant in multi-family housing, hospitality, or similar.
- CAM or ARM certification.
- Ability to deal effectively with customers/residents.
- Ability to communicate in English.
Why Work with Peak Living:
- 3 Weeks of Paid Time Off (PTO)
- 10 Paid Holidays + 3 Floating Holidays
- Medical, Dental, and Vision Plans
- 401k matching
- Employee Referral Bonus Program
- Employee Assistance Program
- Employee Appreciation Events
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