Assistant Service Manager

3 weeks ago


Louisville, Kentucky, United States Goodyear Full time

Job Summary:

We are seeking an experienced Assistant Service Manager to join our team at Goodyear. As an Assistant Service Manager, you will play a key role in delivering exceptional customer service and ensuring the efficient operation of our service department.

Key Responsibilities:

  • Drive sales growth through guest interactions and tire and service sales
  • Build strong relationships with guests and ensure their satisfaction through effective communication and issue resolution
  • Manage the service department, including scheduling associates, service appointments, and workflow organization
  • Contribute to the training and development of service department associates
  • Articulate warranties, promotions, and advertisements to guests
  • Utilize tools to make recommendations to guests based on manufacturing guidelines
  • Maintain a clean and safe work and guest area

Requirements:

  • Minimum 1 year of previous Automotive Service department experience
  • Valid driver's license
  • Must be at least 18 years of age
  • No relocation is being offered for this position
  • Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications:

  • Previous management experience
  • Previous automotive service sales experience

Goodyear is an Equal Employment Opportunity and Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.



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