Senior Product Manager

4 weeks ago


Boston, Massachusetts, United States Cedent Consulting Inc Full time
Job Description

Cedent Consulting Inc is seeking a highly skilled Senior Product Manager to support the Client IT/Global Back of Stores Store Portal 2.0 global expansion in ServiceNow, including a next generation Stores Reporting strategy and SharePoint migration support across multiple business divisions.

The ideal candidate will have a strong background in ServiceNow functional or implementation experience, with a broad understanding of ServiceNow modules/capabilities to support tech strategy reviews with core team. Previous experience with SharePoint implementations or conversions/transformations is also required.

Key Responsibilities:

  • Onboard a senior Product Manager to support Client IT/Global Back of Stores Store Portal 2.0 global expansion in ServiceNow.
  • Support/lead where required to engage Clients ServiceNow Platform team on capability mapping updates to solution roadmaps and drafting of functional implementation plans.
  • Liaise with ServiceNow vendor support team for demos, customer feedback sessions, design workshops, etc.
  • Working with shared service and delivery partners across multiple ARTs to deliver solutions.
  • Execute Internal business stakeholder management activities, including scope review, design workshops, epic readiness activities, and team resource plans.
  • Managing a portion of the product teams Program Kanban, including development of Lean Business Cases, Features, and Enablers.
  • Provide program level epic support, including business/IT governance processes, Leadership status reports, and collaboration with scrum team(s) to ensure delivery epics remain on track.
  • Contribute to ART/program layer deliverables, including product visions and delivery plan updates.
  • Provide ongoing support to Architectural Runway for technology strategy readouts and tech lifecycle reviews.

Preferred Qualifications:

  • Experience contributing to or maintaining a backlog of product features.
  • SAFe Agile methodology experience.
  • Kanban experience.
  • JIRA experience.
  • Confluence experience.


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