IT Strategic Program Manager

1 month ago

Long Beach, California, United States SCAN Health Plan Full time
About SCAN Health Plan

SCAN Health Plan is a not-for-profit organization dedicated to improving the lives of older adults in the United States.

We are a leading provider of Medicare Advantage plans, serving over 285,000 members in California, Arizona, Nevada, and Texas.

Our mission is to keep seniors healthy and independent, and we are committed to innovating healthcare for seniors everywhere.

We are seeking a highly skilled IT Strategic Program Manager to lead our Information Technology Enterprise Applications department strategic program implementations.

Job Summary

The IT Strategic Program Manager will be responsible for ensuring the overall program approach, organization, and execution from a leadership level.

They will work with IT leadership, business sponsors, and other executive leadership to secure resources, budget, and timelines.

They will also coordinate activities with project managers for strategic programs and report out to program and IT leadership.

Key Responsibilities
  • Lead strategic programs for the IT Enterprise Applications department
  • Coordinate with business sponsors, IT leadership, business department resources, outside consultants, vendors, and project and/or functional management to successfully organize, plan, and execute large-scale strategic programs
  • Manage and coordinate activities throughout strategic programs to ensure programs progress on schedule and within prescribed budget
  • Troubleshoot strategic program risks and deficiencies from a leadership perspective and identify mitigations or solutions
  • Implement the mitigation or solution with the appropriate program team resources
  • Establish expectations and communicate regularly with internal business and IT teams, including external vendors and/or clients to ensure successful program delivery
  • Oversee strategic program needs by studying, analyzing, and evaluating historical program outcomes, such as scope, functionality, cost constraints, and business conditions
  • Recommend modifications to process, resources, systems, or other applicable functions for future success of strategic programs
  • Maintain positive relationships with SCAN IT teams, business/operational departments, and other common strategic program stakeholders by proactively coordinating information exchange, regularly keeping them informed of progress and risks, while maintaining appropriate program documentation
  • Participate in strategic program and budgetary planning with IT Software and Services leadership
  • Apply industry knowledge and experience to recommend future planning and organization of strategic programs
  • Contribute to overall management planning of the IT department
  • Facilitate team and customer meetings effectively, including executive-level report outs and staff-level brainstorming sessions
  • Remain on the forefront of emerging industry practices
  • Actively support the achievement of SCAN's Vision and Goals
Requirements
  • Bachelor's Degree preferred
  • PMP certification preferred
  • Lean Six Sigma certification preferred
  • 5+ years in Healthcare organizations or programs is preferred
  • 10+ years' experience Project, Portfolio, or Program Management experience in mid or large enterprise IT environment(s)
  • Experience leading contracting parties or business partners required
  • Demonstrated work experience as program manager or multi-discipline project manager
  • Demonstrated experience in project or program management in platform or SaaS/Cloud software vendor implementation
  • Proven self-starter, quality-minded; often assumes leadership roles in professional endeavors
  • Excellent written and oral communication skills
  • Demonstrated ability to work with all levels of staff, within and external to the organization to achieve goals
  • Possesses significant knowledge of project management principles and applies them in all appropriate endeavors
  • Intermediate to advanced proficiency required in MS Office products including Word, Excel, PowerPoint, Visio, MS Project Professional
  • Strong interpersonal skills, including excellent presentation and facilitation skills with all levels of staff within an organization
  • Ability to appropriately maintain confidentiality

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