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Business Development Director
2 months ago
About the Role
The Business Development Director is responsible for developing new and maintaining existing client relationships with preclinical and clinical organizations to grow, retain, and sustain company business and is responsible for all aspects of business development and the promotion of services offered by Alturas Analytics, Inc. The Business Development Director will serve as the primary point of contact for new potential clients as well as existing clients needing the services Alturas Analytics, Inc provides and will also be responsible for responding to Requests for Proposal (RFPs) and developing sales in their respective territories.
About Us
Alturas Analytics, Inc is a bioanalytical laboratory dedicated to supporting pharmaceutical drug candidates from discovery through late phase clinical trials. Our vision: supporting transformative medicines for a healthier future. More specifically, we provide expert GLP and Non-GLP LC-MS/MS and GC-MS/MS quantitation and PK/TK analytical services in both small and large molecules. We are a growing, privately-owned Contract Research Organization (CRO) specializing in method development, validation, and sample analysis in all biological matrices in support of therapeutic development programs.
Key Responsibilities
- Assist in business development efforts as defined by annual and quarterly business development strategy to grow revenue.
- Prospect and qualify new accounts and business that would benefit from Alturas Analytics, Inc services by territory, service platform or stage of growth.
- Increase the value of current customers by way of interactions with scientific operations as well as attracting new clients by utilization of subject matter experts to drive important scientific discussions critical to the sales process.
- Responsible for setting appropriate territory field activities and developing these into an action plan which ensures the annual sales targets are achieved.
- Present existing services to potential and existing clients, primarily through in-person, email, phone, and/or web meetings.
- In close coordination with Client Services Team, engage with clients to provide and follow up with quotes, including disseminating information internally, following up with clients and taking necessary steps to facilitate close.
- Coordinate timely visits to well-qualified prospective or current accounts for the sales team.
- Track all efforts in Client Relationship Management (CRM); assist with database management and business analytic reporting (designing / running reports; developing dashboards, etc.).
- Prepare monthly territory analysis reports for leadership review.
- Attend trade shows and sales meetings, as required.
Additional Duties and Tasks as assigned:
- Prepare business agreements to include project estimates, quotes, and Statements of Work
- Support marketing efforts, including generating content, developing collateral, coordinating e-blasts, social media, etc.
- Performs other duties as needed or assigned.
Requirements:
Education and Experience Requirements:
- Bachelor's degree in a business, science or related field, and 8+ years of directly related experience in comparable sales/business development positions; or an equivalent combination of education, training and/or experience
- Demonstrated experience building relationships with clients, and proven success rate in supporting business development activities as evidence by closed research agreements and contracts
- Knowledge of pharmaceutical development, R&D, preclinical and clinical operations, and Contract Research Organizations (CROs) and regulations governing the industry (21 CFR Part 58, Good Laboratory Practice for Nonclinical Laboratory Studies and 21 CFR Part 11, Electronic Records & Electronic Signatures)
- Successful proposal and program coordination, client support, marketing experience preferred
- Life science or preclinical/clinical research experience preferred
- Working knowledge and competency of Microsoft Office suite, Adobe Acrobat, and Salesforce or similar CRM tool
Skills and Abilities Requirements:
- Excellent written and verbal communication skills to provide exceptional customer service
- Skills in critical thinking, time-management, problem-solving and decision-making
- Ability to work independently and as a part of a team as well as knowledge of conflict resolution techniques
- Excellent interpersonal skills
- Ability to build strong relationships with both internal and external clients
- Understanding of the operational components of a CRO preferred
- Ability to travel up to 40% of the time
Physical Requirements:
- Sitting and working in front of a computer over 2/3 of the time
- Walking and standing less than 1/3 of the time between departments/offices (if in the office)
- Using a telephone up to 2/3 of the time
- Climbing, balancing, stooping or kneeling less than 1/3 of the time
- Talking or hearing over 2/3 of the time
- Lifting up and pushing/pulling up to 30 lbs. up to 2/3 of the time when traveling
- Standing up to 3/4 of the time when traveling
