Front Desk Associate

1 week ago


Troy, Michigan, United States Henry Ford Health System Full time
Job Summary

As a Front Desk Clerk with the Henry Ford Health System, you will play a vital role in providing exceptional customer service to patients and visitors in a medical setting. Your administrative and clerical skills will be utilized to support the smooth operation of our office.

Key Responsibilities

• Greet patients and visitors, check patients in and out, and obtain necessary documentation.
• Verify and enter demographic information, obtain and verify insurance authorizations/precertification, and complete medical record release requests.
• Schedule and confirm patient appointments, enter, review, and submit charges for patient procedures and services daily, and collect co-payments.
• Provide general office and clerical support to assigned areas, ensuring accuracy in daily reports and deposits.

Requirements

• High School diploma equivalency or 1 year of applicable cumulative job-specific experience required.

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