Desktop Support Specialist

4 weeks ago

Fort Duchesne, Utah, United States Cayuse Holdings Full time
Job Summary

Cayuse Holdings is seeking a highly skilled Desktop Technician III to provide on-site Tier II desktop and user support services on a shift-work basis. As a key member of our IT team, you will be responsible for administering Windows and ChromeOS-based systems, supporting specialized software, and providing exceptional customer service.

Key Responsibilities
  • Administer Windows and ChromeOS-based systems, including specialized software such as ESRI ArcGIS, Autodesk AutoCAD, and software unique to Indian Affairs and Indian Education.
  • Provide technical and user support, with a strong focus on the customer experience.
  • Reset passwords and manage user and device objects within Active Directory.
  • Apply patches, upgrades, and enhancements as approved by the customer.
  • Perform software installations and troubleshooting for software issues, working with software vendors when needed.
  • Troubleshoot hardware issues and perform needed repairs and failed component replacements, working with hardware vendors when needed.
  • Image and configure computers to customer specifications and standards, and deploy equipment to users.
  • Perform network troubleshooting, patch network cables to appropriate jacks, patch panels, and switches, and cable management.
  • Configure and connect devices to secure, managed networks, and the access protocols required for user connection and use.
  • Configure and manage VoIP handsets and work with appropriate team or vendor when there are system issues.
  • Monitor all upgrades and enhancements.
  • Perform detail-oriented log reviews and troubleshooting.
  • Act as a liaison with Tier III teams to resolve issues that may be out of the Tier II support scope.
  • Mentor and support junior Desktop Technicians.
Requirements
  • A minimum of three years of related technical experience in supporting desktop computers, laptops, mobile devices, printers, scanners, local area networks, servers, and network switches.
  • An Associate degree or higher is preferred, but education requirement can be offset by experience.
  • Bonus points for industry certifications such as CompTIA A, Network, and Security.
  • Working knowledge of managing users and device objects within Active Directory.
  • Ability to support Microsoft operating systems.
  • Working knowledge of general office software such as Microsoft Office and the Microsoft 365 suites.
  • The ability to perform software installations and to support specialized software unique to Indian Affairs and Indian Education (similar software or general business application support is acceptable).
  • Ability to work with minimal guidance.
  • Strong time management skills, and an ability to adhere to and meet designated SLA deadlines.
  • Suitability to obtain Public Trust status through a detailed government background investigation.
  • Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
Minimum Skills
  • Strong interpersonal skills with the ability to communicate in a professional, and articulate manner to individuals from diverse backgrounds.
  • Excellent verbal and written communication skills.
  • Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
  • Proven ability to multitask and prioritize in a fast-paced environment with changing priorities; adaptable to change and a quick learner.
  • Must be self-motivated and able to work well independently as well as on a multi-functional team.
  • Strong customer service and de-escalation skills.
  • Ability to handle sensitive and confidential information appropriately.
  • Shall have the requisite skills, expertise, and experience to perform the requirements of each task. Must be extremely detail-oriented and well organized.
  • Ability to research and learn new software as the situation dictates.
Working Conditions
  • On-site in professional office environment.
  • Traditional work schedule, Mon-Friday, core hours.
  • Must be physically and mentally able to perform duties while standing for extended periods of time.
  • Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
  • Must be able to establish a productive and professional workspace.
  • Must be able to sit for long periods of time looking at computer screen.
  • Must be able to lift up to 75lbs.
  • Must be able to stand, sit, walk, bend, lift, climb, and crawl.
  • May be asked to work a flexible schedule which may include holidays.
  • May be asked to travel for business or professional development purposes.
  • May be asked to work hours outside of normal business hours.

  • Desktop Support Specialist

    3 weeks ago

    Fort Duchesne, Utah, United States Cayuse Holdings Full time

    Job SummaryWe are seeking a skilled Desktop Support Specialist to join our team at Cayuse Holdings. In this role, you will provide on-site Tier II desktop and user support services on a shift-work basis.About the RoleAs a Desktop Support Specialist, you will be responsible for performing administration for Windows and ChromeOS-based systems within your area...

  • Radiology Imaging Specialist in Fort Duchesne, UT

    4 weeks ago

    Fort Duchesne, Utah, United States Prime Physicians, PLLC. Full time

    Job Summary:Prime Physicians, PLLC. is seeking a skilled Radiology Imaging Specialist to join our team in Fort Duchesne, UT. As a key member of our healthcare team, you will be responsible for providing high-quality radiology services to our patients.Responsibilities: Provide patient education on radiology services and procedures. Carry out physician orders...

  • Social Services Assistant Caseworker

    4 weeks ago

    Fort Duchesne, Utah, United States Ute Indian Tribe Full time

    Job SummaryThe Social Services Assistant Caseworker will provide critical support to families and adults in need by assisting with the completion of tasks related to their service plan. This includes maintaining accurate and timely records, supervising visits between children and their parents, and providing transportation to appointments and errands. The...

  • Environmental Protection Specialist

    3 weeks ago

    Fort Duchesne, Utah, United States Interior, Bureau of Indian Affairs Full time

    Job SummaryThis position is located with the Bureau of Indian Affairs, Uintah and Ouray Agency in Fort Duchesne, Utah.This is a Bargaining Unit position, for more information see USA Jobs What are bargaining units?Responsibilities:Assist in planning and conducting investigations to resolve air, water, soils, timbered/non-timbered vegetation, wildlife,...

  • Environmental Protection Specialist

    3 weeks ago

    Fort Duchesne, Utah, United States Interior, Bureau of Indian Affairs Full time

    Job SummaryThis position is located with the Bureau of Indian Affairs, Uintah and Ouray Agency in Fort Duchesne, Utah.This is a Bargaining Unit position, for more information see USA Jobs What are bargaining units?ResponsibilitiesAssist in planning and conducting investigations to resolve air, water, soils, timbered/non-timbered vegetation, wildlife,...

  • Environmental Protection Specialist

    3 weeks ago

    Fort Duchesne, Utah, United States Interior, Bureau of Indian Affairs Full time

    Job SummaryThis position is located with the Bureau of Indian Affairs, Uintah and Ouray Agency in Fort Duchesne, Utah.This is a Bargaining Unit position, for more information see USA Jobs What are bargaining units?ResponsibilitiesKey Responsibilities:Assist in planning and conducting investigations to resolve air, water, soils, timbered/non-timbered...

  • Certified Phlebotomy Specialist in Fort Duchesne

    4 days ago

    Fort Duchesne, Utah, United States Prime Physicians, PLLC. Full time

    Prime Physicians, PLLC. is seeking a skilled Certified Phlebotomy Technician to join their medical team in Fort Duchesne, UT. About the JobThis is a contract position with a salary of $40.00 per hour. The working hours will be from 8AM to 5PM. Job DescriptionWe are looking for a certified professional who has a minimum of 6 months of experience in phlebotomy...

  • Desktop Support Specialist in Fort Wayne

    4 weeks ago

    Fort Wayne, Indiana, United States Desktop & Depot Support Full time

    Job OverviewWe are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in Fort Wayne, Indiana.In this role, you will be responsible for providing workstation software break-fix support, IMAC – PC install, moves, adds, and changes, image loads, asset recovery, asset tagging, printer support, client center...

  • Desktop Support Specialist

    3 weeks ago

    Fort Worth, Texas, United States Insight Global Full time

    Job Title: Desktop Support SpecialistJob Summary:We are seeking a skilled Desktop Support Specialist to join our team at Insight Global. As a Desktop Support Specialist, you will be responsible for troubleshooting hardware problems, performing break/fix tasks, setting up new equipment, and reimaging PCs.Key Responsibilities:Troubleshoot hardware problems and...

  • Desktop Support Specialist

    4 weeks ago

    Fort Payne, United States Cynet Systems Full time

    Job Summary:Cynet Systems is seeking a skilled Desktop Support Technician to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support and assistance to end-users regarding basic network/desktop/laptop support, printers, PDAs, iPhone/iPad & other Smart Devices.Key Responsibilities:Accurately test, identify,...

  • AL Desktop Support Specialist

    3 weeks ago

    Fort Payne, Alabama, United States Resource Logistics Full time

    Job Title: Desktop Support SpecialistLocation: ALMode: Contract (6+ Months) (Day 1 Onsite)Rate: $20/hr. w2 (No Benefits)Job Description:At Resource Logistics, we are seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for accurately testing, identifying, repairing, resolving, and documenting...

  • Desktop Support Specialist

    3 weeks ago

    Fort Payne, Alabama, United States Cynet Systems Full time

    Job Description:Cynet Systems is seeking a skilled Desktop Support Technician to join our team. As a Desktop Support Specialist, you will be responsible for accurately testing, identifying, repairing, resolving, and documenting end-user technical issues related to basic network/desktop/laptop support, printers, PDAs, iPhone/iPad & other Smart Devices.Key...

  • Desktop Support Specialist

    4 weeks ago

    Fort Myers, Florida, United States CAI Full time

    Job SummaryWe are seeking a skilled Desktop Support Specialist to provide onsite technical support to users. As a key member of our IT team, you will be responsible for troubleshooting and resolving technical issues in a timely and efficient manner.Key ResponsibilitiesProvide level 2 technical support to over 2500 county staff using Dameware and remote...

  • Desktop IT Specialist

    3 weeks ago

    Fort Worth, Texas, United States Syntricate Technologies Full time

    Job Title: Desktop IT Specialist - Spanish Bilingual SupportJob Summary: We are seeking a highly skilled Desktop IT Specialist to join our team at Syntricate Technologies. As a Desktop IT Specialist, you will be responsible for providing technical support and troubleshooting for Windows 10 operating system related issues, as well as diagnosing and resolving...

  • Desktop Support Specialist

    4 weeks ago

    Fort Myers, Florida, United States CAI Full time

    Job SummaryWe are seeking a skilled Desktop Support Specialist to provide onsite technical support to users. The ideal candidate will have a strong background in desktop hardware and software, as well as excellent communication and problem-solving skills.Key ResponsibilitiesProvide level 2 technical support to over 2500 county staff, monitor work queues,...

  • Senior Desktop Support Specialist

    3 weeks ago

    Fort Belvoir, Virginia, United States GCubed Enterprises, Inc. Full time

    Job Title: Senior Desktop Support SpecialistJob Summary:GCubed Enterprises, Inc. is seeking a highly skilled Senior Desktop Support Specialist to provide technical expertise in identifying operational and processing problems, evaluating alternative approaches, and implementing recommended resolutions.Key Responsibilities:Provide Windows Desktop System...

  • Desktop Support Specialist

    3 weeks ago

    Fort Myers, Florida, United States CAI Full time

    Job SummaryWe are seeking a skilled Desktop Support Specialist to provide onsite technical support to users in an efficient and accurate manner. This is a full-time position that requires a strong understanding of computer hardware and software, as well as excellent communication and problem-solving skills.Key ResponsibilitiesProvide level 2 technical...

  • Senior Desktop Support Specialist

    3 weeks ago

    Fort Belvoir, Virginia, United States GCubed Enterprises, Inc. Full time

    Job Title: Senior Desktop Support SpecialistJob Summary:GCubed Enterprises, Inc. is seeking a highly skilled Senior Desktop Support Specialist to provide technical expertise in identifying operational and processing problems, evaluating alternative approaches, and implementing recommended resolutions.Key Responsibilities:Provide Windows Desktop System...

  • Desktop Support Specialist

    3 weeks ago

    Fort Collins, Colorado, United States Slingshot Aerospace Full time

    About the Role:We are seeking a skilled Desktop Support Specialist to join our team at Slingshot Aerospace. As a key member of our IT department, you will provide top-notch support for our company desktops and applications, ensuring seamless productivity and efficiency across our teams.Key Responsibilities:Provide direct service for IT equipment and customer...

  • Desktop Support Specialist

    3 weeks ago

    Fort Lauderdale, Florida, United States iQuor Full time

    Job Summary:A Desktop Technician is responsible for providing technical support and assistance to end-users regarding desktop hardware, software, and peripherals. They troubleshoot and resolve issues, perform installations and upgrades, and ensure the smooth operation of desktop systems within an organization. The role requires strong technical knowledge,...

  • Desktop Support Specialist

    4 weeks ago

    Fort Myers, Florida, United States CAI Full time

    Job SummaryWe are seeking a skilled Desktop Support Specialist to provide onsite technical support to users in an efficient and accurate manner. This full-time position will be responsible for providing level 2 technical support to over 2500 county staff, monitoring work queues, and opening, updating, and closing ServiceNow Incidents.Key...

  • Desktop IT Specialist

    3 weeks ago

    Fort Worth, Texas, United States Syntricate Technologies Full time

    Job Summary:As a Desktop IT Specialist at Syntricate Technologies, you will be responsible for providing technical support and troubleshooting for Windows 10 Operating System related issues. You will also diagnose and resolve system and network related issues on desktops, peripherals, and related equipment.Key Responsibilities:Support and troubleshoot...

  • Desktop Support Specialist

    4 weeks ago

    Fort Collins, Colorado, United States Slingshot Aerospace Full time

    About the Role:We are seeking a skilled Desktop Support Specialist to join our team at Slingshot Aerospace. As a key member of our IT department, you will be responsible for providing top-notch support for our company desktops and applications, including Microsoft, Mac, Linux, and iOS. Your expertise will help us maintain a seamless user experience and...

  • Desktop Support Services Specialist

    4 weeks ago

    Fort Belvoir, VA , USA, United States Chenega Corporation Full time

    Job SummaryThe Helpdesk Support Services Specialist – Senior will provide end-user desktop support services for approved desktop applications and Host Based Security System Services.Key ResponsibilitiesReceive customer trouble tickets and service requests for desktop support.Respond to service requests, enter them into the ticketing system, and acknowledge...

  • Desktop Support Specialist

    2 weeks ago

    Fort Mill, South Carolina, United States SISL Global Full time

    Job Summary:As a Desktop Support Specialist at SISL Global, you will be responsible for providing expert technical support for IT equipment and software in a fast-paced corporate environment.Key Responsibilities:Diagnose and resolve hardware and software issues for desktops, laptops, and mobile devices.Coordinate with OEM vendors for hardware and software...

  • Windows 10 Desktop Support Specialist

    4 weeks ago

    Fort Lauderdale, Florida, United States TEKsystems Full time

    Job OverviewWe are seeking a skilled Windows 10 Desktop Support Specialist to join our team at TEKsystems. As a key member of our IT field support team, you will be responsible for providing top-notch technical support to our clients.Key Responsibilities:Resolve incidents and requests in a timely and professional mannerPerform refresh work, including imaging...

  • Desktop Support Specialist

    1 month ago

    Fort Mill, United States SISL Global Full time

    Responsibilities“Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipmentOEM Vendor co-ordination for faulty or new hardware requirements“IMAC” is an industry term for Install, Move, Add, Change of IT equipment. Typically, this would include...