Department Manager
5 days ago
At Albertsons, we are seeking a highly skilled and experienced Department Manager to join our team. As a key member of our store management team, you will be responsible for leading a team of baristas and ensuring that our customers receive exceptional service and a high-quality experience.
Key Responsibilities:- Customer Service: Provide friendly, courteous, and helpful service to our customers, ensuring that their needs are met and exceeded.
- Team Leadership: Train, supervise, and schedule barista staff to ensure optimum staffing patterns and high levels of productivity.
- Financial Management: Provide financial reporting to Store Manager and Field Supervisor, ensuring that sales and profitability targets are met.
- Product Quality: Ensure that all products are of high quality and presented in an attractive and appealing manner.
- Inventory Management: Maintain accurate inventory levels and ensure that stock is replenished as needed.
- Merchandising: Change signs and prices as directed by merchandising, ensuring that our store is always visually appealing and up-to-date.
- Order Management: Write orders in the order guidebook and enter them into the computer, ensuring that all orders are accurate and complete.
- Cash Handling: Operate the cash register to accept payment and make change, ensuring that all transactions are accurate and secure.
- Customer Service Skills: Ability to follow company customer service procedures and provide exceptional service to customers.
- Leadership Skills: Ability to train, supervise, and schedule staff to ensure high levels of productivity and customer satisfaction.
- Communication Skills: Ability to communicate effectively with customers, staff, and management.
- Problem-Solving Skills: Ability to resolve customer complaints and issues in a professional and courteous manner.
This role requires constant standing, walking, and reaching, as well as frequent lifting and carrying of up to 20 pounds. The ideal candidate will be able to work in a fast-paced environment and maintain a high level of energy and enthusiasm throughout their shift.
Safeway is an equal opportunity employer and welcomes applications from qualified individuals with disabilities. We are committed to providing reasonable accommodation for qualified individuals with disabilities who can meet the overall job requirements.
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