Customer Service Representative
1 week ago
About the Role:
We are seeking a highly skilled and customer-focused Loss Prevention Customer Service Associate to join our team at T.J. Maxx. As a key member of our Asset Protection team, you will play a critical role in providing exceptional customer service and supporting the prevention of theft in our stores.
Key Responsibilities:
- Provide courteous and knowledgeable service to internal and external customers, ensuring a positive shopping experience.
- Engage with customers to provide support and create a welcoming store environment.
- Observe and report any suspicious activity or potential theft, utilizing your knowledge of store policies and procedures.
- Collaborate with colleagues to maintain a secure and organized store environment.
- Participate in training and development programs to enhance your skills and knowledge in loss prevention and customer service.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Strong attention to detail and ability to observe and report suspicious activity.
- Ability to work collaboratively as part of a team.
What We Offer:
T.J. Maxx offers a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about loss prevention and customer service, we encourage you to apply for this exciting opportunity.
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