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Outside Sales Representative
2 months ago
Atlantic Dda Llc is seeking a highly motivated and results-driven Outside Sales Representative to join our team. As a key member of our sales team, you will be responsible for growing our parts and service business by identifying and developing new business opportunities through existing accounts and prospective new accounts.
Key Responsibilities- Establish and Maintain Customer Relationships: Develop and maintain strong relationships with new and current customers to ensure customer satisfaction and loyalty.
- Identify and Pursue New Business Opportunities: Continuously identify and develop new business opportunities through existing accounts and prospective new accounts.
- Stay Up-to-Date on Products and Services: Develop and maintain a working knowledge of products and services offered by Atlantic Dda Llc.
- Prospect and Qualify New Customers: Actively seek and identify new customers through cold calling in the assigned territory.
- Manage Customer Contact Information: Maintain customer contact information and communications utilizing the Company's CRM.
- Analyze Customer Needs: Analyze customer needs and determine how company products and services can best be utilized.
- Prioritize and Organize Sales Call Activities: Prioritize and organize sales call activities to maximize productivity and efficiency.
- Review Sales Activities and Objectives: Review sales activities, opportunities, and objectives with internal departments.
- Assist with Customer Support: Assist with customer parts returns, warranty support, service issues, and disputes as needed.
- Develop Industry Knowledge: Develop knowledge of market/industry trends as well as competition/competitive products and the potential for new product or service offerings.
- Build Industry Relationships: Develop social and networking business relationships with individuals within the industry in order to generate and maintain a positive image for the organization.
- Conduct Business in an Ethical Manner: Conduct all business transactions in an ethical manner.
- Valid Driver's License: Possess a valid driver's license and a clean driving record.
- Industry Knowledge: Working knowledge of trucks, diesel engines, HD transmission, and driveline is preferred.
- Customer Service Skills: Good customer service, communication, telephone, and organizational skills are required.
- Self-Motivation and Dependability: Be a self-motivated, dependable, and driven individual.
- Relationship-Building Skills: Ability to effectively build relationships with customers and co-workers.
- High School Diploma or Equivalent: High school graduate or GED.
- Industry Experience: Experience in the heavy-duty truck parts or service industry is preferred but not required. Willing to train the right individual.
Proficient in Microsoft Office applications (Word, Excel, Outlook). Prior experience with Salesforce is a plus.
Other RequirementsAbility to wear Personal Protective Equipment (PPE) as required by the position, location, and/or customer.