Center Store Customer Service Associate

1 week ago


Rock Hill, South Carolina, United States Food Lion Full time

At Food Lion, our associates are our greatest asset. We are dedicated to fostering rewarding careers filled with diverse challenges. Each team member plays a vital role in our success, and in return, we aim to provide a rewarding work environment that recognizes performance and dedication. We prioritize the professional growth of our associates through hands-on learning and training opportunities.

Primary Objective:

Deliver exceptional customer service within the Center Store (Grocery) Department. Responsible for upholding standards in line with our operational guidelines, enhancing sales through outstanding customer service, and minimizing losses through adherence to best practices.

Key Responsibilities:

  • Foster an atmosphere of enthusiastic customer engagement with a focus on prompt, friendly, and precise service to ensure a positive shopping experience.
  • Be courteous and supportive to fellow associates.
  • Regularly clean shelves and shelf tags with a damp cloth as necessary during stocking activities.
  • Maintain shelf organization by stocking items according to designated tags.
  • Ensure only sellable products are placed on the shelves.
  • Adhere to company policies and guidelines for ordering, receiving, preparing, conditioning, and displaying merchandise.
  • Utilize company tools effectively, including the average cost inventory system (ACIS) and ordering system (CAO).
  • Comprehend and comply with company policies, guidelines, and standard practices.
  • Follow Food Safety and Workplace Safety protocols diligently.
  • Identify and rectify any unsafe conditions that may pose risks to associates or customers.
  • Report all incidents involving associates or customers according to established procedures.
  • Ensure compliance with applicable local, state, and federal regulations.
  • Wear the Food Lion uniform, including a name badge, while on duty, maintaining a neat and professional appearance in line with the dress code.
  • Complete all required training modules, including Computer Based Training (CBT), Training Packet, and Training Aid courses.
  • Perform additional duties as assigned.
Qualifications:
  • High school diploma or equivalent preferred.
  • Strong interpersonal, organizational, communication, and customer service skills.
  • Willingness and ability to learn various tasks and technical aspects of the role.
  • Ability to apply technical knowledge to resolve issues.
  • Must meet minimum age requirements for specific job functions.
  • Must be capable of fulfilling the physical demands of the position, with or without reasonable accommodations.
Physical Requirements:
  • Ability to operate computers and other communication systems necessary for job functions.
  • Perform repetitive hand and arm movements.
  • Lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. occasionally.
  • Push or pull up to 75 lbs. occasionally.
  • Stand for extended periods, frequently walking short distances.
  • Handle various substances related to cleaning and packaging materials.
  • Frequent reaching and grasping at waist level; occasionally above shoulder or below waist level.
  • Meet established productivity standards for the position.
  • Tolerate working in extreme temperatures for short durations.
Food Lion is committed to providing equal employment opportunities to all associates and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity, or any other characteristic protected by law.

  • Rock Hill, South Carolina, United States Rack Room Shoes Full time

    Rack Room Shoes is on the lookout for a Part-Time Sales Associate to enhance our team. We are in search of a customer-focused individual who is committed to delivering outstanding service to our clientele.Position OverviewDeliver an exceptional shopping experience by adhering to the company's service standards.Support customers with promotions, sales, and...


  • Rock Hill, South Carolina, United States Food Lion Full time

    Job SummaryWe are seeking a highly skilled Customer Service Leader to join our team at Food Lion. As a key member of our retail operations team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide fast, easy, flexible, and friendly service to customers...


  • Rock Hill, South Carolina, United States Rack Room Shoes Full time

    Job SummaryRack Room Shoes is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and meeting sales and work goals.Key ResponsibilitiesCustomer ServiceCreate a positive and welcoming shopping...


  • Rock Hill, South Carolina, United States Family Dollar Full time

    Job Summary:As a Customer Service Representative at Family Dollar, you will be responsible for delivering exceptional customer experiences. Your primary goal will be to provide assistance to customers in selecting merchandise, completing cash register transactions, and answering questions about the store and its products.Key Responsibilities:Provide...


  • Rock Hill, South Carolina, United States Ollie's Bargain Outlet, Inc. Full time

    Position OverviewOllie's Bargain Outlet, Inc. is seeking dedicated individuals to join our team as Retail Sales Associates. In this role, you will play a vital part in enhancing the shopping experience for our customers.Key ResponsibilitiesAssist customers in locating and selecting products.Maintain an organized and visually appealing store...


  • Rock Hill, South Carolina, United States Big Y Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Big Y. As a key member of our store team, you will be responsible for delivering exceptional customer experiences and ensuring a positive shopping environment.Key ResponsibilitiesCustomer Service: Provide prompt and...


  • Rock Hill, South Carolina, United States Domino's Franchise Full time

    Job OverviewWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Domino's Franchise. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.Key ResponsibilitiesGreeting and Serving...

  • Operations Manager

    5 days ago


    Rock Hill, South Carolina, United States Michaels Stores Full time

    Job SummaryWe are seeking a highly skilled and experienced Store Operations Manager to lead our store team in delivering exceptional customer service and driving sales growth. As a key member of our store leadership team, you will be responsible for overseeing the day-to-day operations of the store, including inventory management, visual merchandising, and...


  • Rock Hill, South Carolina, United States Sonny's BBQ Full time

    Position OverviewAs a vital member of our team, the Cashier plays a crucial role in creating a welcoming atmosphere for our guests. Whether at the front cash register or the drive-thru, our cashiers ensure that every customer receives a friendly greeting and exceptional service.Key ResponsibilitiesManage cash and credit card transactions accurately at the...


  • Rock Hill, South Carolina, United States Food Lion Full time

    At Food Lion, our associates are invaluable to our success. We are dedicated to fostering rewarding careers filled with diverse challenges. Each team member plays a crucial role in our achievements, and in return, we aim to provide a fulfilling work environment that recognizes performance and dedication. We prioritize the professional growth of our...


  • Rock Hill, South Carolina, United States Ollie's Bargain Outlet, Inc. Full time

    Join our dynamic team as a Retail Sales Associate at Ollie's Bargain Outlet, Inc.Key Responsibilities:Welcome and engage every customer with a friendly demeanor to cultivate lasting relationships.Accurately process transactions at the cash register with efficiency.Gain in-depth knowledge of Ollie's merchandise and promotions to assist customers...


  • Rock Hill, South Carolina, United States Ollie's Bargain Outlet, Inc. Full time

    Position OverviewOllie's Bargain Outlet, Inc. is seeking dedicated individuals to join our team as Retail Sales Associates. In this role, you will play a crucial part in delivering exceptional service to our customers while ensuring our store remains inviting and well-organized.Key ResponsibilitiesAssist customers in finding and selecting products that meet...

  • Deli Associate

    3 days ago


    Rock Hill, South Carolina, United States Scotchman Full time

    About the RoleWe are seeking a skilled Deli Associate to join our team at Scotchman. As a Deli Associate, you will be responsible for providing exceptional customer service, preparing and serving food, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer Service: Greet and serve customers with a smile, ensuring a positive...

  • Deli Associate

    1 day ago


    Rock Hill, South Carolina, United States Scotchman Full time

    About the RoleWe are seeking a skilled Deli Associate to join our team at Scotchman. As a Deli Associate, you will be responsible for providing exceptional customer service, preparing and serving food, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer Service: Greet and serve customers with a smile, ensuring a positive and...

  • Sales Associate

    3 days ago


    Rock Hill, South Carolina, United States Rack Room Shoes Full time

    Job Summary:Rack Room Shoes is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and driving sales growth in our store.Key Responsibilities:Customer Service: Create a positive and engaging...


  • Rock Hill, South Carolina, United States Michaels Stores Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Seasonal Cashier/Front End Associate to join our team at Michaels Stores. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales process.Key...

  • Operations Manager

    1 day ago


    Rock Hill, South Carolina, United States Michaels Stores Full time

    Job SummaryMichaels Stores is seeking an experienced Operations Manager to lead our store operations and customer experience initiatives. As a key member of our store leadership team, you will be responsible for delivering sales and profits while protecting our assets.Key ResponsibilitiesOperational Excellence: Lead the operational processes to deliver sales...

  • Sales Floor Associate

    2 weeks ago


    Rock Hill, South Carolina, United States Ollie's Bargain Outlet, Inc. Full time

    Position OverviewOllie's Bargain Outlet, Inc. is seeking dedicated individuals to join our team as Retail Sales Associates. In this role, you will play a crucial part in enhancing the shopping experience for our customers.Key ResponsibilitiesAssist customers in locating and selecting merchandise.Ensure the store is well-stocked and organized.Promote and...


  • Rock Hill, South Carolina, United States Food Lion Full time

    At Food Lion, our associates are our greatest asset. We aim to provide meaningful career opportunities filled with variety and challenges. Each team member plays a crucial role in our success, and in return, we are dedicated to offering a rewarding work environment that recognizes performance and commitment. We prioritize the professional growth of our...


  • Rock Hill, South Carolina, United States rue21 Full time

    **Job Summary**The Assistant Store Manager is a key member of the retail team, responsible for driving sales growth and delivering exceptional customer experiences in a fast-paced retail environment.**Key Responsibilities:**Lead and develop a high-performing team of sales associates and department managers to achieve sales goals and customer satisfaction...