Penalty Processing Unit Clerk
4 weeks ago
The City of New York's Office of Administrative Trials and Hearings (OATH) is a leading administrative tribunal, conducting approximately 400,000 trials and hearings annually.
As the City's central, independent administrative law court, OATH adjudicates a wide range of matters filed by nearly every city agency, board, and commission.
OATH also houses the Center for Creative Conflict Resolution, providing mediation and restorative justice support to City government agencies and the general public, and the Administrative Judicial Institute, a resource center offering training, continuing education, research, and support services for administrative law judges and hearing officers.
Job DescriptionThe City of New York's Office of Administrative Trials and Hearings (OATH) is a fast-paced tribunal conducting administrative hearings for a wide range of City agencies, boards, and commissions.
OATH's Clerks Office seeks to hire five (5) Penalty Processing Unit Clerks to work under the direction of the PPU Manager and Unit Supervisor.
As a Community Liaison, the Penalty Processing Clerk will have significant contact with the public, serving as the primary liaison between OATH and the public, including complainants, citizen petitioners, and others.
Responsibilities will include:
- Evaluating and triaging matters on a case-by-case basis to ensure the smooth operation of the Penalty Processing Unit.
- Responding to public inquiries and requests via telephone, email, and in person.
- Communicating with other agencies to ensure uninterrupted day-to-day operations.
- Providing assistance with research to resolve questions from community members about the penalties associated with their summonses.
- Working with members of the public who apply for credits or refunds to determine the validity of their requests and fulfill them if applicable.
- Entering and updating data in automated databases.
- Receiving, opening, sorting, distributing, and filing various records.
Hybrid office/remote work schedule available after initial training period.
QualificationsCandidates must possess a baccalaureate degree from an accredited college and two years of experience in community work or community-centered activities in an area related to the duties described above, or
high school graduation or equivalent and six years of experience in community work or community-centered activities in an area related to the duties as described above, or
education and/or experience equivalent to the above requirements, with at least one year of experience as described in the first option.
Additional InformationThe City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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Penalty Processing Unit Clerk
4 weeks ago
New York, New York, United States City of New York Full timeAbout OATHThe City of New York's Office of Administrative Trials and Hearings (OATH) is a premier administrative tribunal, conducting approximately 400,000 trials and hearings annually.As the City's central, independent administrative law court, OATH adjudicates a wide range of matters filed by nearly every city agency, board, and commission.OATH also houses...
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Penalty Processing Unit Clerk
4 weeks ago
New York, New York, United States City of New York Full timeJob Title: Penalty Processing Unit ClerkJoin the City of New York's Office of Administrative Trials and Hearings (OATH) as a Penalty Processing Unit Clerk. In this role, you will serve as the primary liaison between OATH and the public, handling inquiries and requests via phone, email, and in-person interactions.Key Responsibilities:Evaluate and triage...
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Penalty Processing Unit Clerk
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New York, New York, United States City of New York Full timeAbout the Role:The City of New Yorks Office of Administrative Trials and Hearings (OATH) is seeking a Penalty Processing Unit Clerk to work under the direction of the PPU Manager and Unit Supervisor. As a Community Coordinator, this individual will serve as the primary liaison between OATH and the public, including complainants, citizen petitioners and...
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