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Control Unit Clerk
1 month ago
We are seeking a highly organized and detail-oriented Control Unit Clerk to join our team at the City of New York. The successful candidate will be responsible for collecting and verifying case review materials, data entry, and tracking and performing data entry of the monthly Customer Satisfaction Survey instruments.
Key Responsibilities- Collect and verify case review materials received from the quality control EQAS and State QC Case Reviewers.
- Data enter review findings from the Quality Control Review Schedule (QCRS) data sheet submitted by the quality control Case Reviewers into the EQAS database.
- Track and perform data entry of the monthly Customer Satisfaction Survey (CSS) instruments on selected audited cases.
- Scan and index all case review packets.
- Receive and review quality control work, ensuring that cases are completed, batched, and correctly annotated before forwarding to the New York State Quality Control office.
- Prepare transmittals and check cases for accuracy before forwarding to the HRA Centers and New York State Quality Control office.
- Maintain a filing and tracking system for all records, collateral clearances, and correspondence to facilitate retention and retrieval of important materials.
- A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization.
- One year of satisfactory clerical experience.
- Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.
