Penalty Processing Unit Clerk

2 weeks ago


New York, New York, United States City of New York Full time
Job Title: Penalty Processing Unit Clerk

Join the City of New York's Office of Administrative Trials and Hearings (OATH) as a Penalty Processing Unit Clerk. In this role, you will serve as the primary liaison between OATH and the public, handling inquiries and requests via phone, email, and in-person interactions.

Key Responsibilities:

  • Evaluate and triage matters to ensure smooth operation of the Penalty Processing Unit
  • Respond to public inquiries and requests via various channels
  • Communicate with other agencies to ensure uninterrupted day-to-day operations
  • Provide assistance with research to resolve questions from community members about penalties associated with summonses
  • Work with members of the public who apply for credits or refunds to determine validity and fulfill requests if applicable

Qualifications:

  • A baccalaureate degree from an accredited college and two years of experience in community work or community-centered activities
  • High school graduation or equivalent and six years of experience in community work or community-centered activities

About OATH:

OATH is the nation's largest administrative tribunal, holding approximately 400,000 trials and hearings a year. As the City's central, independent administrative law court, OATH adjudicates a wide range of matters filed by nearly every city agency, board, and commission.



  • New York, New York, United States City of New York Full time

    About OATHThe City of New York's Office of Administrative Trials and Hearings (OATH) is a leading administrative tribunal, conducting approximately 400,000 trials and hearings annually.As the City's central, independent administrative law court, OATH adjudicates a wide range of matters filed by nearly every city agency, board, and commission.OATH also houses...


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