Client Operations Specialist

2 weeks ago


San Francisco, California, United States Sonen Capital LLC Full time

Sonen Capital LLC is a premier asset management firm located in San Francisco, dedicated to impact investing. Our focus is on collaborating with family offices, high net worth individuals, foundations, endowments, and various institutional entities to achieve remarkable financial outcomes while promoting social and environmental sustainability.

We are in search of a seasoned associate who demonstrates meticulous attention to detail, a passion for continuous improvement, and a commitment to surpassing client expectations. In this capacity, you will play a pivotal role in delivering outstanding client service and supporting a variety of operational functions. This position offers a unique opportunity to integrate into a forward-thinking and innovative investment management organization.

Key Responsibilities

The Associate will collaborate closely with the operations, client service, and investment teams to carry out a comprehensive range of activities. The responsibilities include:

Operational Duties:

  • Coordinate with third-party fund administrators for both onshore and offshore investment vehicles.
  • Assist in the processes of subscription, redemption, and capital calls related to fund investments.
  • Regularly manage accounts receivable/payable, process employee expenses, and oversee tax filings and K-1 preparations.
  • Support various monthly, quarterly, and year-end projects.
  • Assist the Head of Operations with diverse projects as needed.

Client Service Duties:

  • Facilitate the onboarding process for new clients.
  • Maintain the wealth management system, Addepar, ensuring accurate recording of capital activities and valuations.
  • Help generate quarterly performance reports for clients utilizing Addepar.
  • Monitor client liquidity and execute trades in client accounts as necessary.
  • Address ad hoc data and reporting requests from internal teams.
  • Support the Head of Client Service with a variety of ad hoc tasks.

Preferred Qualifications

The ideal candidate will possess strong execution capabilities and the aptitude to prioritize and manage multiple projects and deadlines in a dynamic environment.

  • Significant experience in operations, finance, and back-office functions.
  • Proficient in MS Office, particularly Excel formulas and charts.
  • Comprehensive knowledge of fund administration.
  • Experience in partnership accounting and operations.
  • Proactive, independent, and capable of fostering strong working relationships.
  • Exceptional written and verbal communication skills.
  • Detail-oriented, able to meet tight deadlines, and skilled in multitasking.
  • Bachelor's degree with five or more years of relevant experience.

Compensation and Benefits

  • Salary Range: $100,000 – $120,000
  • 401(k), Health, Vision, and Dental insurance
  • 20 days of Paid Time Off (PTO)
  • 12 paid holidays
  • Potential for equity awards

Equal Opportunity Employer

Sonen Capital LLC is an equal opportunity employer committed to fostering inclusion and diversity. We ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.



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