Luxury Sales Associate
5 days ago
At Johnny Was, our mission is to inspire free-spirited optimism through beauty, authenticity, comfort, and artistic expression. We are a California-inspired lifestyle brand that embodies the relaxed modern bohemian aesthetic.
Job SummaryThe Luxury Sales Associate is a talented, hardworking, and enthusiastic individual who will contribute to the Johnny Was retail experience, providing exceptional service in all aspects of the sales floor. This includes greeting customers, selling, product knowledge, styling, cash wrap, restock, and overall shop keeping.
Key Responsibilities- Create a warm and inviting environment where clients feel welcomed, engaged, and valued.
- Provide an elevated and VIP customer experience at every opportunity by offering personalized service, connecting with customers in a genuine and authentic way, and offering beverages.
- Build repeat business by ensuring all client capture tools and strategies are consistently executed, including data capture, outreach, and follow-up.
- Meet customer issues with patience and a solution-oriented approach, prioritizing the highest good of the client.
- Provide an individualized and positive experience for all customers entering the store, including providing great service, effectively answering questions, and helping process transactions and returns.
- High School diploma or equivalent.
- 2 years of retail experience, preferably in women's contemporary fashion.
- Computer skills, including operation of iPad-based point-of-sale systems and email.
- Ability to work retail hours, including days, nights, weekends, and special events.
- Bending, stooping, kneeling required.
- Able to lift up to 50 lbs.
At Johnny Was, we are committed to providing a positive and inclusive work environment. We offer competitive compensation and benefits, as well as opportunities for growth and development.
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