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Office Coordinator for Educational Programs

2 months ago

East Meadow, New York, United States Long Island STEAM Group Full time
Job Overview

Benefits:

  • Performance-based bonuses

Long Island STEAM Group, a leader in S.T.E.A.M. education and entertainment, provides engaging programs for children through various initiatives including after-school activities, workshops, camps, and special events.


Key Responsibilities:

We seek a dynamic, organized, and innovative individual to support the daily operations of our vibrant educational programs. The ideal candidate will embrace a multifaceted role that includes administrative duties, event coordination, and staff training. This position is integral to our recruitment process, employee onboarding, and marketing efforts.


This full-time role requires a dependable team player with strong communication skills, proficiency in Microsoft Office, problem-solving abilities, and familiarity with standard office technology.


Essential Qualities:

  • Friendly, assertive, and capable of working autonomously.
  • Self-driven with outstanding time management capabilities.
  • Highly organized, detail-oriented, and able to maintain focus during busy periods.
  • Adept at managing multiple projects and transitioning between tasks seamlessly.
  • Composed under pressure with a keen eye for detail.
  • Quick to learn and apply new information, taking pride in contributing to the business.
  • Skilled in multitasking and prioritizing effectively.
  • Comfortable presenting to both small and large groups.

Required Skills:

  • Excellent phone etiquette and customer service skills, serving as the primary contact for clients.
  • Strong interpersonal abilities for effective verbal and written communication.
  • Proficient in computer applications, particularly Microsoft Word and Excel; experience with CRM systems is advantageous.
  • Exceptional organizational skills, capable of juggling multiple tasks and making sound judgments under conflicting demands.
  • Proactive in seeking information to make timely decisions.
  • Ability to maintain a professional and welcoming atmosphere in the office.
  • Articulate and polished demeanor.
  • Access to personal transportation.

Job Duties:

  • Manage phone calls, respond to inquiries via text or email, and ensure timely communication.
  • Maintain the Customer Relationship Management (CRM) system and oversee filing systems.
  • Occasionally supervise specific areas of business such as after-school programs and workshops.
  • Foster collaborative relationships with educational institutions and community organizations.
  • Oversee paperwork and contracts within the office.
  • Monitor registration attendance and report to management.
  • Ensure quality programming through staff training and evaluations.
  • Maintain confidentiality and contact lists.
  • Support sales and marketing efforts, including social media management and email campaigns.
  • Assist in organizing key events and special projects.
  • Occasional lifting of teaching materials may be required.

Education and Experience:

  • Preferred college education, but not mandatory.
  • 1-3 years of prior administrative or customer service experience.
  • Teaching experience is a plus.
  • Must have work authorization for the U.S.

We Offer:

  • Standard working hours: Monday to Friday, 9 AM to 5 PM.
  • Paid holidays, personal/sick days, and vacation days.
  • Competitive salary based on experience.