Customer Experience Representative

6 days ago


Rockville, Maryland, United States TD Bank Group Full time
Job Title: Store Customer Experience Coordinator

We are seeking a highly skilled and customer-focused individual to join our team as a Store Customer Experience Coordinator. In this role, you will provide legendary customer service in both Teller transactions and Platform Customer Service, while selling and referring TD Products to new and existing customers.

Key Responsibilities:
  • Provide exceptional customer service in a fast-paced environment
  • Sell and refer TD Products to meet customer needs
  • Complete teller transactions and service customers with non-complex platform needs
  • Open new deposit accounts and resolve customer issues
  • Meet individual performance metrics and make sound decisions
Requirements:
  • High school diploma or equivalent
  • 1+ years of related experience
  • Superior customer service skills
  • Teller experience preferred
  • Strong organization and communication skills
About TD Bank Group:

TD Bank Group is one of the 10 largest banks in the U.S., providing a full range of retail, small business, and commercial banking products and services. We are committed to fostering an inclusive and accessible environment where all employees and customers feel valued and respected.



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