Customer Experience Representative

2 weeks ago


Rockville, Maryland, United States TD Bank Group Full time
Job Summary

We are seeking a highly skilled Customer Experience Coordinator to join our team at TD Bank Group. As a key member of our retail banking team, you will be responsible for delivering exceptional customer service and providing legendary experiences to our customers.

Key Responsibilities
  • Provide legendary customer service in both teller transactions and platform customer service
  • Sell and cross-sell TD products to new and existing customers
  • Recommend appropriate products and services related to spending and saving
  • Complete teller transactions and service customers with non-complex platform needs
  • Open new deposit accounts and resolve customer issues in a timely and professional manner
Requirements
  • High school diploma or equivalent required
  • 1+ years of related experience preferred
  • Superior customer service skills and ability to work in a fast-paced environment
  • Strong organization and communication skills
  • Ability to work independently and as part of a team
What We Offer

As a Customer Experience Coordinator at TD Bank Group, you will have the opportunity to work in a dynamic and supportive environment, with a focus on delivering exceptional customer experiences. We offer competitive compensation and benefits, as well as opportunities for professional growth and development.



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