Support Specialist
3 weeks ago
As a Support Specialist at The People Concern, you will play a vital role in providing supportive and restorative care to individuals experiencing homelessness, mental illness, and substance addiction. Your responsibilities will include acting as the first point of contact for client needs, overseeing facility maintenance, and creating a welcoming environment that fosters client progress.
Key Responsibilities:
* Act as the first point-of-contact for all immediate client needs and requests.
* Monitor and oversee the floor, ensuring program guidelines are upheld and the physical site is well-maintained and safe.
* Be visible on the floor at all times and actively engage with clients.
* Conduct regular, thorough walk-throughs of the facility to ensure a safe and welcoming environment.
Requirements:
* High school/GED degree
* Minimum one (1) year experience in related work
* Effective customer service skills and the ability to handle difficult situations.
* Ability to work independently and think critically.
* Ability to communicate in a language other than English strongly preferred but not required.
About The People Concern:
The People Concern empowers the most vulnerable among us to rebuild their lives. We provide a fully integrated system of care, including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing, tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
Benefits:
We offer a comprehensive benefits package, including medical insurance, vision insurance, dental insurance, retirement planning, paid holidays, paid vacation days, paid sick days, employee assistance plans, and more. We are an equal opportunity employer dedicated to non-discrimination in employment.
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